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Product Designer- open level (R5250)

Shield AI· Office of the CTO / Special Projects
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Hybrid (United States - Remote and on-site at Shield AI locations)$190k - $340kFull Time EmployeePosted 4mo ago

About the role

Special Projects team within Shield AI’s Office of the CTO focuses on strategic, high-impact work across the Hivemind software ecosystem, delivering reference implementations and shaping design for enterprise AI products and agentic software.

Responsibilities

  • Design and build the user experience for agentic AI products across the office of the CTO: an enterprise knowledge assistant (Brain), an agent-driven engineering platform (Springboard), and enterprise AI/data applications.
  • Prototype in code. Ship working React/TypeScript implementations, not mockups — then land them in production with the product teams.
  • Design the core interaction patterns of agentic software: streaming responses, citations and provenance, multi-modal input, artifact sharing, and human-in-the-loop review and approval surfaces.
  • Design interfaces for foundation-model based autonomy architectures and model lifecycle tooling: evaluation dashboards, trace inspection, observability, and verification surfaces.
  • Conduct user research across engineers, operators, and executives; define personae and translate findings into design decisions.
  • Investigate competing agentic and enterprise AI products; synthesize findings for engineering and product leadership.
  • Establish reusable design patterns and a component vocabulary for AI applications across the organization.
  • Drive adoption: instrument what you ship, watch real usage, and iterate daily.

Qualifications

  • 12+ years designing and building production software interfaces, with end-to-end ownership from research through shipped product.
  • Expert-level React/TypeScript; you write production-quality front-end code, not just prototypes.
  • Portfolio of shipped tools or applications demonstrating strong interaction design and visual craft.
  • Hands-on experience designing LLM-powered experiences: streaming, progressive rendering, loading states, context and conversation management.
  • Deep knowledge of client and UI state management, the DOM, browser APIs, WebSockets, and Server-Sent Events.
  • Experience running user research and usability testing, and acting on the results.
  • Strong software hygiene: Git, code review, testing, CI/CD.
  • Fluid intelligence that allows one to operate effectively in ambiguous conditions while finding opportunities to drive technical efforts and force multiply.
  • Experience with Linux, Docker, and a major cloud platform (Azure, GCP, AWS).
  • This role requires travel to a Shield AI location 1-3 times per quarter

Skills

Required:React/TypeScriptUser research and usability testingDesign for LLM-powered experiences
Nice to have:Design systems / component vocabulary

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Temporary employee offer package (applicable after 60 days of employment)
  • Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location.
  • All offers are contingent on a cleared background and possible reference check.
  • Military fellows and part-time employees are not eligible for benefits.
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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