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Customer Engineering - Lead Customer Engineer

Applied Intuition· Application Engineering
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SeoulFull-timePosted 3mo ago

About the role

Lead multi-disciplinary engineering projects for enterprise customers, driving end-to-end programs from concept through execution with cross-functional teams in a fast-paced, customer-centric environment. Focused on ensuring Applied Intuition’s products deliver maximum impact for customers’ autonomy initiatives in Korea.

Responsibilities

  • Help execute end-to-end account strategy for a major enterprise customer.
  • Serve as the main customer-facing point of contact, managing executive and leadership relationships
  • Lead large, multi-workstream customer programs - coordinating delivery across simulation, validation, and autonomy workstreams toward key milestones
  • Drive cross-functional coordination and influence across Applied's engineering, product, and sales teams to ensure customer needs are met through effective prioritization
  • Prioritize and delegate across competing workstreams and a team of engineers to maximize customer impact
  • Navigate ambiguity and complex customer situations - including incident response and high-stakes escalations - with composure and sound judgment
  • Communicate at the executive level, framing program status, risks, and recommendations clearly for senior customer stakeholders
  • Continuously engage customers to understand further pain points and areas for more project engagements. Evaluate project timings with customers and adjust resource needs based on their feedback

Qualifications

  • Significant experience (typically 7+ years) working with external enterprise customers to integrate complex systems, troubleshoot issues, and drive problems to resolution
  • Thrives in a fast-paced environment, demonstrating urgency, ownership, and the ability to execute effectively under tight timelines
  • Demonstrated ability to lead multi-workstream programs and coordinate cross-functional teams under ambiguity
  • Excellent executive-level and technical communication skills, with a clear focus on solving customer problems
  • Strong grounding in large-scale software development, with baseline knowledge of software systems
  • Professional fluency in Korean and English

Skills

Required:Enterprise customer relationship managementProgram leadership and multi-workstream coordinationExecutive communicationTechnical product knowledge
Last updated Sep 20, 2026. Interested? Apply on the company site.

About Applied Intuition

Building vehicle intelligence | Applied Intuition

Applied Intuition is the vehicle intelligence company with the tools, Vehicle OS, and autonomy stacks for creating safe, AI-powered vehicle experiences.

AIAutonomy stacksSelf-Driving SystemSimulationTesting & ValidationVehicle IntelligenceVehicle OSai-infrastructure-and-development
Company profileWebsite

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