Social and Community Manager
San Mateo, CA$140k - $160kfull-timePosted 3mo ago
About the role
Role focused on monitoring and shaping Fireworks' narrative across social and community channels, turning fast-moving AI industry developments into engaging content, and supporting cross-team initiatives with data-driven insights.
Responsibilities
- Track conversations relevant to Fireworks in real time, judge what's worth jumping on, and frame narratives that give the community a reason to talk about Fireworks.
- Monitor social, Discord, and community platforms daily using analytics tools; track engagement, reach, sentiment, growth, and community health; produce reports and recommend content changes and experiments.
- Create on-brand content informed by data and trends; develop fresh formats; own the social calendar and ship consistently while maintaining creativity.
- Moderate discussions, answer questions, welcome members, foster helpful conversations; support community programs (Champion/Ambassador initiatives, newsletters, AMAs, cohorts).
- Help plan and execute virtual and in-person events, webinars, and meetups; maintain calendars, trackers, and dashboards; share data-driven insights with marketing, product, and engineering.
Qualifications
- 3–6 years of hands-on experience in social media management or community management (developer or AI communities preferred)
- Sharp judgment on what to react to and what to ignore, with a track record of content or narratives that traveled
- Strong analytics skills: track metrics, interpret performance, create reports/dashboards, and guide execution with insights
- Self-starter mindset to identify trends and opportunities and propose actions
- Creative thinker with fresh content ideas that stay on-brand
- Hands-on experience engaging and growing communities (Discord, Reddit, X, forums)
- Experience with social/community analytics tools (native platforms + Sprout Social or similar)
- Excellent organizational and project management skills
- AI-native: daily use of LLMs and generative AI tools; understands developer workflows around models and inference
- Strong execution: reliable, detail-oriented, proactive in fast-paced environments
Skills
Required:Social media managementData analysis & reportingContent creationCommunity engagement
Benefits
- Meaningful equity in a fast-growing startup
- Competitive salary
- Comprehensive benefits package
Last updated Jul 29, 2026. Interested? Apply on the company site.
About Fireworks AI
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