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Product Manager, Monetization & Retention

Sarvam· Product
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BengaluruFull-timePosted 3mo ago

About the role

PM responsible for the full monetization stack including pricing, billing, retention, and lifecycle strategies to turn one-time users into repeat payers and long-term revenue for Sarvam's sovereign AI platform.

Responsibilities

  • Plans, pricing, and packaging. Design the pricing architecture across our products. Build tiers that map to user willingness to pay. Run pricing experiments. Decide what's free, what's metered, what's locked behind a plan.
  • Subscription and billing systems. Own the metering, billing, invoicing, and expiry logic. Work with platform engineering on the wallet, coupons, GST, Razorpay/UPI flows, and renewal mechanics. Make sure the plumbing scales as we add products.
  • Retention and churn. Build the playbook for keeping users. Diagnose where they drop off. Ship in-product interventions (paywalls, nudges, downgrade flows, win-back offers) and off-product ones (lifecycle email, WhatsApp, payment recovery). Reduce involuntary churn from failed payments.
  • First-time vs repeat monetization. Design distinct strategies for converting first-time payers and growing repeat purchase value.
  • Loyalty and affiliate programs. Stand up loyalty mechanics that move the needle on LTV. Build affiliate and partnership models where they make sense for our distribution.

Qualifications

  • 5+ years in product management with at least 2-3 years owning monetization, subscriptions, or growth at a startup
  • You've shipped pricing changes and lived with the results. You know what worked and what blew up
  • Deep working knowledge of metering, billing, plans, pricing, subscriptions, expiry, and coupons. You've debated Lago vs Orb vs Stripe Billing and have opinions
  • You've reduced churn before and can talk specifics: cohorts, triggers, interventions, win-back rates
  • You understand both on-app interventions (paywalls, upsells, downgrade flows) and off-app interventions (lifecycle messaging, payment retries, dunning)
  • Clear thinker on first-time payer conversion vs repeat purchase economics. You don't conflate the two
  • Numbers at your fingertips. You don't open a deck without the latest cohort data. ARPU, LTV, payback, retention curves, dunning recovery rates: you live in these dashboards and pull SQL yourself when you need to

Skills

Required:Pricing strategyBilling and meteringRetention optimizationFirst-time vs repeat monetization

Benefits

  • Competitive cash, meaningful equity, top-tier health insurance, great Bangalore office
  • PS5 for internal hackathon wins
Last updated Jul 14, 2026. Interested? Apply on the company site.
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About Sarvam

Sarvam | India's Full-Stack Sovereign AI Platform

Sarvam is India's full-stack sovereign AI platform, with speech-to-text, text-to-speech, translation, and conversational agents across 22 Indian languages. Start free.

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