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Platform Strategist

Tennr· Customer Success
Apply on company site
New York CityFull-timePosted 3mo ago

About the role

Strategic partner and advisor to executive operators at major healthcare institutions, operating between product, sales, and deployment to ensure customers solve the problem and achieve measurable value with Tennr’s platform.

Responsibilities

  • Sit directly with customer leadership to understand what they measure and why it matters, and take a defined position on what value means for each account
  • Track outcomes against what was sold, run the underlying ROI analysis, and partner with sellers to grow and expand each relationship

Qualifications

  • Experience in healthcare consulting, healthcare operations, or an enterprise role within SaaS
  • Demonstrated understanding of how provider organizations make decisions and define success
  • A track record of managing executive relationships through periods of meaningful organizational change
  • Strong written and verbal communication, with the ability to present at an executive level

Skills

Required:Healthcare industry knowledgeExecutive relationship management

Benefits

  • Beautiful new office at 345 Hudson Street
  • Unlimited PTO
  • 100% paid employee health benefit options
  • Employer-funded 401(k) match
  • Competitive parental leave
Last updated Aug 19, 2026. Interested? Apply on the company site.
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About Tennr

Fast, Transparent Patient Experiences

Tennr is solving the black hole problem in healthcare by leveraging models to digitize the flow of paperwork between healthcare providers. -- Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor’s handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLM™ (7B—trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.

healthcare

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