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Channel Insights Manager

Apple· Operations and Supply Chain
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SingaporeFull-timePosted 3mo ago

About the role

Senior individual contributor role in the Pacific Reseller Operations (PAC RO) team, focused on analytics, process improvement, and cross-functional partnership with Apple’s Reseller Partners to optimize supply chain and drive performance across the Pacific region.

Responsibilities

  • Become the business analytics expert for the RO team
  • Play a leadership role in the standardisation of account deliverables and ensuring adherence to commitments
  • Create a performance management system to integrate with the organisational scorecard
  • Support the daily/weekly/monthly/quarterly business cadence
  • Provide data driven models to support the decision making process
  • Gather and disseminate information to internal customers needed to make decisions and drive the business
  • Identify process improvement opportunities supported by trend analysis
  • Gain agreement from partners to implement process and capability improvements
  • Participate in cross-functional teams to address business or systems issues
  • Partner closely across all reseller channels on key initiatives and analysis requirements

Qualifications

  • Excellent data and statistical analysis skills
  • Superb listening, verbal, and written communication skills (including presentations)
  • Comfort with ambiguity
  • Ability to deliver quality work to tight deadlines
  • Advanced Excel skills including use of macros
  • Aptitude for blending quantitative and qualitative data
  • Shown process improvement skills with natural curiosity and desire to understand how things work
  • Adept at comprehending and working with large quantities of data from a variety of sources
  • Detail oriented and self-motivated individual able to function effectively when working independently or in a team
  • Ability to maintain poise and a positive attitude in a challenging, dynamic, rapidly changing environment
  • Ability to build effective links in a cross-functional team environment
  • Ability to change the thinking of, or gain acceptance of, others in sensitive situations
  • Extensive experience in data mining and ad hoc analysis
  • Working experience in either Supply Demand Planning, Logistics or Inventory Management is preferred
  • Experience with Business Objects, SAP or mySQL is preferred
  • Degree/ MBA preferred.

Skills

Required:Data analyticsExecutive communicationExcel (macros)Data mining / ad hoc analysisCross-functional collaboration
Last updated Jul 17, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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