Senior Security Engineer, SailPoint ISC
Cyderes· Identity Services – 310 - Managed Identity
Hybrid (Bengaluru)Full-timePosted 3mo ago
About the role
Senior Security Engineer to support SailPoint Identity Security Cloud (ISC) Managed Services, providing L2/L3 operational support, ensuring platform stability, resolving complex issues, and delivering excellent customer service.
Responsibilities
- Provide L2 and L3 operational support for SailPoint Identity Security Cloud (ISC).
- Troubleshoot and resolve complex incidents, service requests, and platform-related issues.
- Perform configuration updates, connector management, workflows, transforms, rules, and lifecycle event troubleshooting.
- Support application onboarding, provisioning, access requests, certifications, and identity lifecycle management.
- Collaborate with engineering and development teams to resolve product and integration issues.
- Engage directly with customers, lead technical discussions, and provide regular service updates.
- Create service improvements, automation plans, and knowledge management activities.
- Participate in root cause analysis (RCA), problem management, and implementation of preventive measures.
Qualifications
- 5+ years of overall experience in Identity and Access Management (IAM) / Identity Governance and Administration (IGA).
- Minimum 3 years of hands-on experience with SailPoint Identity Security Cloud (ISC).
- Hands-on experience in SailPoint ISC operations, administration, and managed services.
- Experience supporting L2/L3 incidents in an enterprise IAM/IGA environment.
- In-depth knowledge of ISC modules, including Identity Lifecycle Management, Access Requests, Access Certifications, Provisioning, Roles, Policies, Workflows, Transforms, Rules, and Application Integrations.
- Experience troubleshooting connectors, REST APIs, identity synchronisation, aggregation, provisioning, and lifecycle-related issues.
- Experience with application onboarding, connector configuration, and integration best practices.
- Experience working in a Managed Services environment supporting global customers.
- SailPoint Identity Security Cloud (ISC) certification is an added advantage.
Skills
Required:IAM/IGASailPoint ISCConnector configurationREST APIs
Benefits
- Medical Insurance - Employee + dependents covered
- Life Insurance - Protection for what matters most
- Retirement Match Program - We invest in your future
- Hybrid Work Model - 2–3 days in office
- Maternity & Paternity Leave - Time for the moments that matter
- Paid Time Off - PTO + sick & casual leave
- Bereavement & Volunteer Time - Give back to your community
- Professional Development - Reimbursement program
- LinkedIn L&D Platform - Thousands of courses at your fingertips
- Mobile Phone Reimbursement - Stay connected, on us
Last updated Oct 21, 2026. Interested? Apply on the company site.
About Cyderes
Get enterprise-grade cybersecurity. Be Everyday Ready.
Cyderes is a managed security services partner with an identity-first approach uniting MDR, exposure management, and IAM, keeping you Everyday Ready.
Managed Detection & ResponseIdentity & Access ManagementExposure Management
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