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Channel Store Advisor, Kotsovolos

Apple
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Hybrid (Heraklion)full-timePosted 3mo ago

About the role

Apple Channel Store Advisor responsible for supporting sales, merchandising and operations of an Apple Shop within a partner reseller store. Build strong relationships with partner staff, drive product knowledge, brand awareness and sales, conduct product demonstrations, train partner staff, and maintain merchandising standards. Schedule is 40 hours per week, including evenings and weekends.

Responsibilities

  • Represent Apple within a single partner store and help customers develop relationships with our brand.
  • Share in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
  • Provide an amazing customer experience by showcasing our products, accessories, and services.
  • Proactively seek opportunities to expand awareness for new and existing customers.
  • Leverage curiosity for technology and stay up to date on initiatives impacting the customer journey.
  • Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
  • Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution.
  • Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Qualifications

  • Minimum of 2 years of related experience.
  • Passion for helping customers and partners understand how Apple technology can enrich lives.
  • Curiosity for continuous learning and eagerness to share knowledge with others.
  • Outstanding customer focus.
  • Excellent communication skills.
  • Ability to educate and inspire others.
  • Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
  • Fluent in Greek and English.
  • High level of integrity, trust, and accountability.
  • Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
  • Effective time management including ability to multitask, organize, and prioritize tasks.
  • Ambition for driving sales results and recommending Apple solutions is desirable.
  • Background in direct sales or solution-based selling is a plus.

Skills

Required:Customer serviceProduct demonstrationsRelationship buildingCommunication
Last updated Jul 24, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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