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Field Engineer, Public Sector

Scale AI· Public Sector Engineering
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Hybrid (Washington, DC), Hybrid (St. Louis, MO), Hybrid (Omaha, NE), Hybrid (Austin, TX), Hybrid (Colorado Springs, CO)$180.6k - $226.6kfull-timePosted 2mo ago

About the role

Field Engineer on federal AI projects working with large public sector customers to build production-grade data pipelines and enable successful adoption of Scale's technology. Combines customer delivery, product, and engineering to turn ambiguous problems into practical solutions.

Responsibilities

  • Build end-to-end data integrations that sync customer data to and from Scale's platform
  • Work with customers' engineering teams to optimize data pipelines, including input on API endpoint design and input/output schemas
  • Design and maintain playbooks, internal tools, documentation, and SDKs that set customers up for long-term success
  • Partner with engineers and Operations to resolve technical blockers, debug delivery issues, and own technical escalations from customers
  • Own the customer's technical experience throughout their time with Scale
  • Work with Account Executives and Product Managers to identify customer-specific feature requests
  • Develop expertise in large language models, 2D image annotation, and API integrations
  • Represent Scale and engage with customers at major events

Qualifications

  • Experience as a customer-facing engineer or in a similar hybrid role
  • Hands-on technical experience working with clients in a pre- or post-sales capacity
  • Development experience with Python, JavaScript, or other modern languages
  • A strong engineering background, ideally in computer science, mathematics, or another quantitative field
  • Strong project management and interpersonal skills
  • The ability to present credibly to both executives and front-line engineers
  • Comfort communicating across internal and external teams
  • Intellectual curiosity, empathy, and the ability to move quickly

Skills

Required:Customer-facing software engineeringProgrammingTechnical communication

Benefits

  • comprehensive health, dental and vision coverage
  • retirement benefits
  • a learning and development stipend
  • generous PTO
  • commuter stipend (eligible roles)
Last updated Sep 2, 2026. Interested? Apply on the company site.
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About Scale AI

Data-centric infrastructure to accelerate the development of AI

Scale accelerates the development of AI within organizations of any size to deliver critical business insights and operational efficiency. Its data-centric infrastructure platform leverages RLHF (Reinforced Learning with Human Feedback) to help organizations build the strongest AI models that supercharge their business, with customers across industries including Meta, Microsoft, U.S. Army, DoD’s Defense Innovation Unit, Open AI, General Motors, Toyota Research Institute, Brex, Instacart and Flexport.

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