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Product Quality Analyst

Playground· Product
Apply on company site
New York, NY$60k - $75kFull-timePosted 2mo ago

About the role

Role focused on ensuring quality, reliability, and usability of Playground products by manually testing features, validating fixes, and surfacing bugs to support engineering and product teams in delivering high-quality software for child care businesses and government organizations.

Responsibilities

  • Manually test new features built by engineers, with a focus on edge cases, unexpected user behavior, and regressions in adjacent areas of the product
  • Read and interpret product requirements to validate that what's built matches what was intended
  • Surface bugs clearly and concisely in our ticketing system (Linear) with enough context for engineers to act fast
  • Work cross-functionally with Engineering and Product throughout the development cycle
  • Develop a deep understanding of the Playground product to spot when something feels off, even when it's technically "working"

Qualifications

  • 1-2 years of experience in a role touching the product development or software delivery lifecycle — QA, product ops, implementation, or similar
  • Familiarity with how software gets built and shipped — you understand what a ticket is, what a sprint is, and how a feature goes from idea to production
  • Experience with a ticketing or project management tool (Linear, Jira, or similar)
  • Strong attention to detail and a natural instinct to poke at things until they break
  • Clear written communication — you can describe a bug in a way that's actionable, not ambiguous

Skills

Required:Manual testingRequirements validationBug reportingCross-functional collaborationProduct knowledge

Benefits

  • 3 weeks of PTO
  • Health, vision, and dental benefits
  • $1200/year education stipend
  • Free lunch daily
  • MacBook
  • Collaborative and supportive work culture with a high level of autonomy and room for growth
Last updated Oct 14, 2026. Interested? Apply on the company site.

About Playground

Best Child Care Management Software & App

The best child care management software for managing billing, registration, communication, attendance, and payroll. Trusted by 300,000+ providers & teachers.

child caremanagement softwarebillingregistrationcommunicationattendancepayroll
Company profileWebsite

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