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Site Reliability Engineer, Apple Data Platform / Multi-Cloud Infrastructure

Apple· Software and Services
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Hybrid (Austin, TX)Full-timePosted 2mo ago

About the role

SRE role within Apple Data Platform (ADE) focusing on multi-cloud infrastructure, incident response, and reliability of data pipelines and ML/AI platform services across AWS, GCP, and on-prem Kubernetes. Build and own monitoring, automation, and IaC/GitOps workflows to keep complex, multi-cloud services reliable at scale.

Responsibilities

  • Operate, monitor, and triage production and non-production environments across the ADP portfolio — data processing, ML/AI, and multi-cloud infrastructure.
  • Participate in a rotating on-call schedule across supported services, including occasional weekday and weekend coverage.
  • Own the operational health of multi-cloud infrastructure as SME — driving reliability, support, and customer guidance for AWS services, EKS clusters, and cross-cloud networking.
  • Provide Slack-based support to internal customers; screen, triage, and resolve service related issues.
  • Debug production incidents involving IAM permission errors, storage quota limits, control-plane/data-plane namespace separation, and cluster-wide disruptions.
  • Partner with dev teams across time zones to onboard new services — understanding architecture, then designing monitoring, alerting, and dashboards (Prometheus, Grafana, Splunk).
  • Maintain and evolve Infrastructure-as-Code (Crossplane, Terraform) and GitOps (Flux) workflows, troubleshooting state drift and reconciliation issues.
  • Build automation and self-healing tooling that reduces manual toil and scales the team's operational capacity.
  • Identify, escalate, and resolve production issues to protect platform reliability and customer experience.
  • Collaborate with SRE and dev partner teams, engineering, and program management to align execution with team and org goals.

Qualifications

  • Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience.
  • 1-4 years in a Site Reliability Engineering, DevOps, or Infrastructure-focused role.
  • Proficient in Python; working knowledge of Golang a plus.
  • Strong hands-on AWS experience: IAM (roles, policies, permission boundaries, KMS), EKS, RDS, S3, VPC networking/endpoints, autoscaling groups, EBS.
  • Kubernetes administration experience — RBAC, node/pod scheduling, autoscalers, PriorityClasses/PDBs, and troubleshooting cluster-wide disruptions.
  • Strong communication skills and composure under pressure during incidents.
  • Solid grounding in SRE principles, with prior on-call or production-support experience.
  • Experience with Infrastructure-as-Code (Crossplane and/or Terraform), including debugging state drift and composition/controller issues.
  • Experience with GitOps workflows (Flux or similar) — HelmRepository/reconciliation troubleshooting and Helm chart deployment.
  • Multi-cloud exposure (GCP) — parity and migration scenarios are emerging areas of focus.
  • Experience with Splunk for log pipeline debugging (e.g., fluent-bit).
  • Familiarity with Spark/Flink running on Kubernetes (executor scheduling, node affinity).
  • Comfort with GitHub PR review workflows in an infrastructure-as-code / GitOps context.
  • A track record of automating manual operations through scripting or tooling.
  • Intellectual curiosity and a drive to keep learning — for yourself, your team, and the org.

Skills

Required:PythonAWSKubernetesInfrastructure as CodeGitOps toolingMonitoring/Observability
Nice to have:GolangSpark/Flink on KubernetesSplunk

Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity.
  • Reasonable accommodations and accessibility resources are provided.
  • Learn more about your EEO rights as an applicant.
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

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