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Software Quality Engineering Manager, Instructional Products

Apple· Software and Services
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Cupertino, CA$183.7k - $319.8kFull-timePosted 2mo ago

About the role

Quality Engineering leadership role focused on embedding AI-driven QA and automated testing across Apple’s client apps (macOS, iOS, watchOS, tvOS, visionOS) for instructional/contextual help features. Leads quality strategy from concept to release, builds automated test infrastructure, and mentors engineers to raise org-wide quality standards.

Responsibilities

  • Own quality strategy throughout the product lifecycle (concept → release), producing a clear and concise picture of product quality for every project.
  • Define and execute AI-driven QA plans and verification processes, combining automated validation with human oversight to catch what matters before it ships.
  • Build and own the automated test infrastructure: CI/CD test gates, regression suites, and end-to-end coverage across unit, integration, and performance testing.
  • Define and own the org's test strategy and the release-readiness criteria for high-risk launches.
  • Drive failure analysis and root-cause investigations, ensuring timely resolution and risk mitigation.
  • Use data-driven approaches to assess risk, make informed decisions, and communicate quality status to collaborators and leadership.
  • Partner cross-functionally with engineering and other teams to resolve issues and improve product robustness.
  • Identify gaps in requirements or testing processes and generate solutions for continuous improvement.
  • Grow and mentor a team of engineers in quality thinking, and embed best practices so that high standards are how every team ships — not a gate they pass through at the end.

Qualifications

  • 8+ years of professional work experience in software QA, including 4+ years managing or leading quality engineering teams — providing guidance, direction, and technical leadership.
  • Hands-on engineering ability — you can build test tooling and review systems-level code.
  • Thorough understanding of the SDLC — specifically CI/CD and automated QA processes in an agile development environment.
  • Demonstrated ability to scope, schedule, and resource multiple complex projects in collaboration with partners.
  • Working knowledge of client/server architectures, including those using RESTful APIs.
  • Outstanding communication skills (oral, written, and interpersonal), including the ability to communicate technical concepts to a non-technical audience.
  • Bachelor's degree in Computer Science or equivalent experience.

Skills

Required:Quality strategyAI-driven QAAutomated test infrastructureRelease-readinessData-driven decision makingCross-functional collaborationMentoring and leadership

Benefits

  • Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and reimbursement for certain educational expenses — including tuition.
  • Discretionary bonuses or commission payments as well as relocation possible.
  • Apple shareholder eligibility through discretionary employee stock programs (RSUs) and Employee Stock Purchase Plan.
Last updated Sep 11, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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