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SRE Manager, Apple Maps

Apple· Software and Services
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Cupertino, CA$267.8k - $401.7kFull-timePosted 2mo ago

About the role

Senior SRE leader responsible for setting strategic direction, building and growing the Maps serving infrastructure and SRE organization, and driving reliability, automation, and AI-powered transformations at scale for Apple Maps.

Responsibilities

  • - Operate with the fundamental principle that reliability is feature number one
  • - Define and drive the strategic roadmap for Apple Maps serving infrastructure in partnership with engineering and product teams
  • - Lead and grow an SRE organization, setting the bar for technical excellence, operational rigor, and engineering culture
  • - Represent the SRE perspective in cross-functional planning — translating reliability requirements into architecture decisions and investment priorities
  • - Champion the "Engineering" in Site Reliability Engineering — driving automation, platform improvements, capacity strategy, and systems design beyond reactive incident response
  • - Define and execute a clear AI strategy for the SRE organization — identifying high-impact opportunities where AI/ML-powered tooling can reduce toil, accelerate root cause analysis, and improve reliability outcomes
  • - Drive adoption of AI-assisted tooling (copilots, intelligent runbooks, LLM-based diagnostics, anomaly detection) into day-to-day SRE workflows
  • - Build a culture where engineers actively experiment with AI tools and modern approaches to solve operational problems
  • - Build strong partnerships across Apple, negotiating priorities and aligning on shared goals with an Apple-first mindset
  • - Communicate effectively at the executive level — presenting strategy, trade-offs, and progress to senior leadership
  • - Mentor and develop leaders within your organization, creating a culture where people do their best work
  • - Celebrate wins, recognize contributions, and make tough calls when needed

Qualifications

  • - 10-15+ years of experience in SRE or adjacent disciplines (systems engineering, infrastructure engineering, production engineering), with at least 10 years in senior management roles
  • - Demonstrated experience leading SRE organizations supporting large-scale, user-facing distributed services
  • - Strong technical proficiency in Linux fundamentals, distributed systems concepts, networking, and infrastructure at scale
  • - Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations
  • - Ability to read and understand code produced by LLMs and evaluate its suitability for production use
  • - Has defined or is actively executing an AI strategy for a large SRE organization
  • - Proven ability to communicate at the executive level and negotiate across organizational boundaries
  • - Experience with cloud infrastructure (AWS, GCP) and Kubernetes at scale
  • - Background in capacity planning, performance engineering, or infrastructure architecture
  • - Track record of driving cultural and process transformation within SRE organizations
  • - Experience building or deploying AI-powered operational tooling (AIOps, intelligent alerting, automated diagnostics)
  • - Hands-on experience with LLM-based developer/SRE productivity tools
  • - Track record of driving AI adoption within engineering teams
  • - Experience operating services at Apple-scale user volumes

Skills

Required:SRE leadershipDistributed systemsAI/ML tooling for SREExecutive communication

Benefits

  • - Comprehensive medical and dental coverage
  • - Retirement benefits
  • - Discounted products and free services
  • - Educational assistance including tuition reimbursement
  • - Discretionary bonuses or commissions potential
  • - Relocation assistance may be available
Last updated Aug 7, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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