← All roles

CA-Manager

Apple· Apple Retail
Apply on company site
Hybrid (Coquitlam Centre)$90.3k - $150.5kFull-timePosted 2mo ago

About the role

Manager at an Apple Store who leads, coaches, and develops a team to deliver exceptional customer experiences, drive store performance, and execute operational strategies while upholding Apple’s values of inclusion and diversity.

Responsibilities

  • Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
  • Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
  • Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and ensuring business priorities are met and exceptional customer service is delivered.
  • Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
  • Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
  • Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
  • Perform other tasks as needed.
  • Contribute to an inclusive environment by respecting differences and fostering learning.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • Be a role model for inclusive leadership, build, develop, and retain diverse teams.
  • Create a safe, respectful, and inclusive environment for all team members.

Qualifications

  • Be available to work a schedule based on business needs including nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled.
  • Have experience leading others in retail, sales, or a related field.
  • Proficient in written and spoken French if based in Quebec; English required for roles throughout Canada (sign language supported for both languages).

Skills

Required:People leadershipRecruitingCustomer serviceOperational planningInclusive leadership
Nice to have:Conflict resolution

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • possible discretionary bonuses or commission payments
  • relocation assistance
  • participation in Apple stock programs (RSUs, Employee Stock Purchase Plan)
Last updated Sep 18, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

More open roles at Apple