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Regional Learning Manager, Learning Operations

Hims & Hers· OPERATIONS
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Remote$140k - $150kFull-timePosted 2mo ago

About the role

Strategic regional learning leader responsible for learning and development across Dispense & Fulfillment, Compounding, and Diagnostics operations in the West Region. Drives learning strategy, builds a high-performing team, ensures regulatory training compliance, and delivers scalable programs with measurable business impact.

Responsibilities

  • Develop and implement learning strategies aligned to business objectives across Dispense & Fulfillment, Compounding, and Diagnostics operations, reporting progress to the Director of Learning.
  • Lead, mentor, and develop a team of learning professionals, fostering a culture of quality, continuous improvement, and accountability.
  • Ensure all training programs comply with regulatory requirements including FDA, state boards of pharmacy, and USP standards — partnering with Quality, Regulatory Compliance, and Pharmacy SMEs.
  • Partner with senior leadership, Quality, Regulatory Compliance, and Operations to identify skill gaps and develop targeted learning solutions.
  • Oversee the design and delivery of blended learning programs that drive operational performance, compliance, and safety outcomes.
  • Lead continuous improvement initiatives including learning kaizens, new program design and launch, and LMS projects.
  • Support the development and delivery of leadership and professional development programs to build capability and grow talent.
  • Develop and track KPIs to measure learning effectiveness and business impact, reporting outcomes to senior leadership.
  • Manage learning budgets and resource allocation to maximize impact and demonstrate ROI.
  • Travel to sites as needed to support network priorities, program launches, and continuous improvement initiatives.

Qualifications

  • Bachelor’s degree required; Master’s degree in Learning & Development, Organizational Development, Business Administration, or related field preferred.
  • Active CPhT (Certified Pharmacy Technician) certification required.
  • 10+ years of progressive experience in learning and development, with at least 3+ years in a leadership role managing teams across multiple locations.
  • Proven experience developing and implementing learning strategies that drive measurable business results in regulated environments.
  • Experience leading learning initiatives in pharmaceutical, healthcare, or distribution/fulfillment operations.
  • Demonstrated understanding of FDA regulations, cGMP requirements, and USP standards as they relate to training and competency assessment.
  • Strong business acumen with the ability to align learning initiatives to operational priorities and demonstrate ROI.
  • Demonstrated change management, stakeholder management, and project management capabilities with the ability to manage multiple complex initiatives simultaneously.
  • Superior communication skills with the ability to influence at all levels of the organization.

Skills

Required:Learning strategy developmentLeadership / people management

Benefits

  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Hims & Hers

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