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Staff Field Solutions Engineer (R5522)

Shield AI· Growth Division – Sales Solutions Engineering
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Hybrid (Washington, D.C.), Hybrid (San Diego, California), Hybrid (Dallas, Texas)$180k - $270kFull Time EmployeePosted 2mo ago

About the role

Customer-facing technical expert role supporting Hivemind autonomy solutions for unmanned systems, translating customer needs into credible solution concepts and enabling technical sales and capture activities.

Responsibilities

  • Serve as a customer-facing technical expert for Hivemind autonomy solutions in markets.
  • Support customer discovery, technical briefings, demonstrations, technical interchange meetings, and capture activities.
  • Translate customer mission needs, CONOPs, operational objectives, and integration constraints into credible Hivemind solution concepts.
  • Partner with Business Development and Capture teams to support RFIs, RFPs, proposals, white papers, demos, and customer-facing technical narratives.
  • Explain Hivemind autonomy capabilities, limitations, roadmap considerations, and integration requirements to technical, operational, commercial, and leadership audiences.
  • Develop and maintain technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, technical white papers, and customer-specific briefing materials.
  • Work closely with Product, Engineering, Customer Engagement, and Program teams to represent customer requirements, technical risks, roadmap gaps, and field feedback.
  • Help customers evaluate how autonomy can support operational effectiveness, mission planning, force modernization, and fielded mission outcomes.
  • Maintain strong product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, and roadmap timing.
  • Monitor developments in autonomy, AI, unmanned systems, mission software, and defense technology to inform conversations and product feedback.
  • Build trusted relationships with customer technical stakeholders and internal cross-functional partners.
  • Operate independently across complex customer engagements while keeping internal stakeholders aligned and informed.

Qualifications

  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, defense software, aerospace, or related roles.
  • Strong technical understanding of autonomy, AI-enabled systems, mission software, unmanned systems, robotics, or complex defense technology systems.
  • Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, technical interchange meetings, or operational workshops.
  • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
  • Strong written and verbal communication skills with the ability to explain complex technical concepts to diverse audiences.
  • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
  • Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.
  • Demonstrated ability to build trust with customers and internal stakeholders through technical credibility and clear communication.
  • Ability to manage ambiguity, prioritize competing demands, and execute independently in a fast-paced environment.
  • Willingness and ability to travel for customer engagements, demonstrations, exercises, and internal meetings.

Skills

Required:Autonomy and AI understandingTechnical communicationProposal and capture supportCross-functional collaboration
Nice to have:Technical content creation

Benefits

  • Pay within range listed + Bonus + Benefits + Equity
  • Temporary employee offer package (applicable after 60 days) with temporary benefits
  • Salary compensation influenced by skills, experience, licenses, certifications, and location. Background check required.
Last updated Oct 23, 2026. Interested? Apply on the company site.

About Shield AI

Autonomy for the world.

Our mission is to protect service members and civilians with intelligent systems.

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