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Pro

Apple· Apple Retail
Apply on company site
Hybrid (Putrajaya)full-timePosted 2mo ago

About the role

As a Pro, you’re the most knowledgeable and effective salesperson in the store, offering customized solutions by leveraging your breadth of expertise about Apple products, services, and competitors to create owners and build brand loyalty. You mentor the store team, drive knowledge of technology, and help grow Apple’s business community through customer interactions and effective business solutions.

Responsibilities

  • Demonstrate, sustain, and lead top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
  • Be knowledgeable about and proactively stay up to date on Apple’s offerings and Product Zone sales processes, and on technology and consumer trends at Apple and in the broader market.
  • Mentor others throughout the store on Apple’s products and services, purchase options, and current and emerging technology outside of Apple, making sure leaders and team members are kept up to date to deliver excellent customer service.
  • Maintain accuracy and follow guidance.
  • Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Proficiency in the local language, both written and spoken.

Skills

Required:Customer-focused salesProduct and service knowledgeCommunication and presentation

Benefits

  • Accessibility and inclusion-focused culture
  • Benefits and digital tools reflecting accessibility commitments
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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