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Technology & Merchandising Pro (TMPro)

Apple· Apple Retail
Apply on company site
Hybrid (Putrajaya, Selangor)full-timePosted 2mo ago

About the role

The TMPro oversees store technology and product presentation, acting as a subject matter expert for in-store merchandising and technology implementation, experiences, and support. They lead merchandising programs, ensure in-store and third-party tech functions, mentor the team, and collaborate with partners to maintain retail infrastructure and store layouts, while delivering an engaging customer experience through storytelling, demos, and Today at Apple.

Responsibilities

  • Serve as a subject matter expert and point of contact for in-store merchandising and technology implementation, experiences, and support.
  • Support and lead the implementation of all merchandising programs to drive excitement and deliver seamless customer experiences.
  • Make sure all in-store and third-party technology are functioning properly.
  • Mentor and train the store team on merchandising principles, and how to maintain or troubleshoot in-store technology.
  • Work with cross-functional partners to support and implement retail infrastructure and store layout updates, making sure store merchandising and technology supply levels are maintained according to guidelines.
  • Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Ability to visually differentiate colors and confirm distance between products.
  • Ability to navigate and work in compact spaces throughout the store.
  • Ability to physically service equipment and in-store fixtures of varying size and weight.
  • Proficiency in the local language (written and spoken).
  • Proficiency in English (reading and writing).

Skills

Required:Retail or sales experienceColor differentiation and spatial awarenessPhysical servicing of equipment and fixturesCommunication and storytelling
Nice to have:Technical troubleshooting
Last updated Aug 7, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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