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Agentic Experience Strategist

Apple· Corporate Functions
Apply on company site
Cupertino, CA$149.7k - $225.6kFull-timePosted 2mo ago

About the role

Role focused on defining and launching Apple Store Online experiences on emerging agentic surfaces and AI-enabled platforms. Build-from-scratch role requiring strategic vision, cross-functional alignment, and operational rigor to help customers discover, evaluate, and purchase Apple products through agentic interfaces while maintaining Apple’s brand and customer experience.

Responsibilities

  • Define how customers navigate, learn, shop, configure, and purchase products across LLM platforms and other agentic surfaces
  • Collaborate with key cross functional teams to integrate business priorities and strategies into the shopping experience
  • Establish a baseline performance standard for the platforms and digital touchpoints
  • Understand the business and shopper engagement from a customer journey and experience perspective and report regularly on performance and identifies actionable insights
  • Author and present detailed strategic briefs and presentations to inform cross functional partners of business priorities, experience opportunities
  • Conduct research on market & competitor trends and analyze consumer behavior and internal performance to drive optimization, expansion, and business case development. Track progress, identify blockers, and maintain execution velocity across workstreams
  • Commit to fostering an inclusive environment and actively contributing to a culture where diverse perspectives are sought out and valued

Qualifications

  • 7+y ears demonstrated experience defining and developing consumer facing digital shopping journeys, or e-commerce experience for a premium global brand
  • Deep knowledge of agentic platforms, artificial intelligence and other emerging technologies
  • Experience managing multiple workstreams simultaneously across cross-functional teams
  • Strong executive communication and storytelling skills, both verbally and using Keynote
  • Proven stakeholder management skills
  • Comfortable operating at the frontier of emerging technology in a fast-paced, high-accountability environment
  • Experience in digital commerce and online retail across a variety of platforms
  • Experience working closely with creative and UX teams to create innovative customer experiences and defining shopping journeys on these agentic platforms and touchpoints
  • Demonstrated interest in the long-range future of shopping, discovery, and retail
  • Written and verbal fluency in Mandarin a plus
  • BA/BS, MBA a plus

Skills

Required:Strategic planning and storytellingCross-functional program managementExecutive communicationUnderstanding of agentic platforms and AI

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments as well as relocation (possible)
  • employee stock programs including discretionary RSU awards and ESPP participation
Last updated Aug 7, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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