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Outbound Patient Enrollment Specialist (Hybrid - Phoenix, AZ)

Cadence Solutions, Inc.· Outbound Enrollment
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Hybrid (Phoenix, AZ)$23 - $24Full-timePosted 2mo ago

About the role

Outbound, phone-based role responsible for guiding referred patients from first contact through completed enrollment in a hybrid (Phoenix, AZ) setting.

Responsibilities

  • Clearly communicate program details, benefits, expected outcomes, patient responsibilities, and value to patients.
  • Facilitate virtual patient enrollments and schedule follow-up appointments with the Cadence Care team.
  • Build strong rapport and trust with patients, nurturing lasting relationships based on mutual respect and understanding.
  • Follow established scripts to meet quality assurance standards, while adapting communication to connect authentically with patients.
  • Maintain a balance between delivering high-quality patient interactions and achieving productivity targets.

Qualifications

  • 2+ years of sales or customer service experience.
  • Prior experience conducting high-volume outbound or inbound calls.
  • Strong communication and problem-solving skills, with the ability to address concerns and provide patients with the information needed to support informed decisions.
  • Ability to maintain strict patient confidentiality in accordance with HIPAA and Cadence standards.
  • Working knowledge of CRM platforms and comfort managing a call pipeline.
  • Skilled in building strong relationships and addressing questions and concerns in a phone-based environment.
  • Experience with AI tools (such as Claude and Google Gemini).

Skills

Required:Outbound outreachCRM proficiencyCommunication & empathyHIPAA compliance
Nice to have:AI tools familiarity

Benefits

  • Competitive pay & equity*
  • Fully remote
  • Comprehensive health coverage: Medical, dental & vision
  • Paid time off
  • 401k plan + matching
  • Paid parental leave
  • Home office stipend
Last updated Aug 12, 2026. Interested? Apply on the company site.

About Cadence Solutions, Inc.

Proactive Senior Care

Cadence delivers effective chronic disease management, better health outcomes, and financial ROI at scale through its remote patient monitoring solutions

Remote Patient MonitoringChronic Disease ManagementHealth SystemsPatient EngagementDigital Health
Company profileWebsite

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