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Merchandising Field Operations Program Manager

Apple· Corporate Functions
Apply on company site
New York City$140.7k - $211.4kNot specifiedPosted 2mo ago

About the role

Role focused on executing Merchandising programs and initiatives across Apple Retail stores, acting as the bridge between Apple Retail stores and Global Retail Support to ensure globally aligned merchandising standards and effective store-level execution.

Responsibilities

  • Partner with Market Directors and Leaders to align merchandising strategies with Retail’s priorities and identify ownership opportunities.
  • Provide feedback to Geo Merchandising partners to enhance program success.
  • Drive in-store experiences by leading the execution of merchandising engagement programs.
  • Lead merchandising efforts for new store openings, remodels, and relocations.
  • Provide overnight support during merchandising resets, including new product introductions and accessory updates.
  • Conduct regular store visits to review merchandising principles and connect with field leadership.
  • Select, train, and lead the NSO Merchandising Mentor Program.
  • Establish merchandising standards for a globally consistent execution and customer experience.

Qualifications

  • 7+ years of Retail Management or equivalent Merchandising experience, with a proven ability to operate independently across multiple markets in a highly complex, cross-functional environment.
  • Experience leading large-scale, cross-functional programs from design through field execution, driving alignment across multiple partner teams and delivering results at scale.
  • Demonstrated success driving adoption of new programs and standards across a distributed, multi-market field organization.
  • Proven ability to influence strategy and drive measurable outcomes across multiple markets and regions without direct authority.
  • Track record of building capability across store and market teams through coaching, feedback, and the development of resources and programs that elevate field performance.
  • Strong analytical skills, with the ability to synthesize merchandising and business performance data to identify trends, prioritize field efforts, and measure program impact.
  • Exceptional communication skills, with experience translating field insights into strategic recommendations for senior and executive-level leadership.
  • Ability to work outside of normal business hours and flexibility to travel up to 80% of the time.

Skills

Required:Merchandising strategyCross-functional program leadershipCommunicationData analysis

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • discretionary bonuses or commission payments as well as relocation opportunities
  • Apple shareholder programs via discretionary stock programs (RSU, stock purchase plan)
Last updated Aug 21, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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