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Site Reliability Engineer, Customer Systems

Apple
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HyderabadPosted 2mo ago

About the role

Site Reliability Engineer within Apple's IS&T Customer Systems, responsible for designing, building, and delivering scalable, reliable, and secure cloud infrastructure for customer-facing applications and services. Focus on infrastructure as code, automation, and intelligent monitoring to support Apple’s customer support platform and related systems.

Responsibilities

  • Cloud architecture, building reliable, scalable, and secure Infrastructure as Code
  • Troubleshooting of application specific, network, system & performance issues in production during on-call rotations
  • Building automation tools to deliver infrastructure services reliably and in a repeatable fashion
  • Collaborating cross-functionally with distributed teams of software engineers, quality engineers, or other site reliability engineers to gather, analyze, and define non-functional/technical requirements and drive its implementation

Qualifications

  • 5+ years experience in designing and building resilient, large-scale, low latency, cloud and on-prem infrastructure including Compute, Storage, and Network
  • Deep expertise in building, deploying and managing Kubernetes clusters using Spinnaker and Helm
  • Experience in monitoring using Splunk or ELK stack, Grafana, Prometheus, Alertmanager
  • Experience in setting up and managing CI/CD pipeline using Jenkins
  • Experience with Cassandra, MongoDB, Couchbase databases, AWS S3 or similar storage technologies
  • Experience deploying and supporting Java applications
  • Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS
  • Experience in Linux Shell Scripting, Python, Terraform
  • BS or MS in Computer Science, or equivalent experience

Skills

Required:Infrastructure as CodeOn-call / Incident TroubleshootingAutomation / SRE ToolsCross-functional CollaborationKubernetes / Spinnaker / HelmMonitoring / ObservabilityCI/CDDatabases / StorageJava ApplicationsNetworkingScripting / Automation
Last updated Aug 14, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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