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Systems Reliability Engineer

Propellerhead· Propellerhead Engineering
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Hybrid (Auckland)Full-timePosted 2mo ago

About the role

Experienced, AI-native Systems Reliability Engineer to join Propellerhead's Engineering Team. Focus on designing scalable, robust, and cost-efficient cloud architectures, enabling automated delivery pipelines, and proactive incident prevention within a hybrid Auckland-based role.

Responsibilities

  • Working alongside core development teams to design cloud deployment architectures on Azure.
  • Leading the provisioning of deployment environments - including all aspects of servers, services and networking - and communications with technical client stakeholders.
  • Ensuring aspects of security, scalability, supportability and performance are implemented in solution architectures.
  • Assisting development teams to build continuous integration and deployment pipelines using toolsets selected for the particular technology stack.
  • Carrying out scheduled software releases in partnership with development teams where full automation has not yet been achieved.
  • Configuring monitoring and alerting tools, and integrate into support desk software.
  • Providing technical assistance to support ticket triaging and troubleshooting, while verifying the symptoms, impact and responsibility for further investigation.
  • Actively participating in the diagnosis and remedy of reactive support issues during business hours and on a shared on-call after hours basis.
  • Completing incident reports, including recommendations for ongoing mitigation. Implement mitigations in partnership with core development teams.
  • Monitoring incident progress, and communicating status updates to clients.
  • Designing and implementing proactive continuous improvement programmes for our solutions to minimise the occurrence of support issues.
  • Automating first. When a task recurs, you build the automation rather than repeat it.
  • Documenting, with AI-assistance, system architecture and configuration/ deployment processes; proactively sharing technical knowledge with support developers across multiple teams.

Qualifications

  • Previous experience as a Site/Systems Reliability Engineer, DevOps Engineer or equivalent role.
  • Agentic-first: comfortable using AI to diagnose, script, automate and document, and to work within an AI-assisted delivery pipeline.
  • Expertise developing scalable web applications.
  • Some proficiency in Rust, Java, .NET or Go; experience in JavaScript, HTML, CSS, Node.js, ReactJS, AngularJS or similar front-end frameworks.
  • Proven scripting experience using PowerShell, Ruby, Python, shell or other scripting languages, including use of AI tools.
  • Strong experience in Microsoft Azure deployment architectures, Microsoft DevOps deployment pipelines, GitHub Actions, and Terraform.
  • System administration of Linux cloud-based server environments.
  • Troubleshooting and configuration of virtual networks.
  • Familiarity with configuration of New Relic, Dynatrace or similar monitoring frameworks; building dashboards and alerting integration.
  • Experience with AWS and Bamboo/Bitbucket Pipelines is advantageous.
  • Ability to switch context across technologies and environments.
  • Calm under pressure in high-priority incidents.
  • Judgement on AI-diagnosis vs manual verification.
  • Willingness to learn and up-skill.
  • Auckland-based with hybrid model and regular in-office attendance three days per week.

Skills

Required:Azure deployment architecturesDevOps and CI/CDScripting languages

Benefits

  • Be part of an innovative team, with a culture of learning and collaboration.
  • Contribute to diverse and commercially minded work for well-respected clients.
  • Opportunity for professional growth and development.
  • Fortnightly knowledge sharing sessions, with lunch.
  • Competitive salary. Employee Share Purchase Scheme offering.
  • This role is Auckland based, regular in-office attendance is required.
  • Propellerhead is an equal opportunity workplace free from discrimination.
Last updated Aug 19, 2026. Interested? Apply on the company site.
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About Propellerhead

Future focused technology solutions.

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