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Retail Supervisor

Hope Services· Retail Services – Retail Team
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San Jose, CA$20.2Full-timePosted 2mo ago

About the role

To supervise front-end operations and assure proper customer service. Retail Supervisor will be responsible for smooth running of the sales floor and proper cash handling.

Responsibilities

  • Supervise the floor staff including cashiers, floor clerks and volunteers.
  • Assures proper display of product in order to meet customer expectations.
  • Provides high level of customer service, trains staff to perform quality customer service.
  • Maintains adequate staffing on the floor to meet store demands.
  • Supervises retail associates as assigned, providing ongoing training and support as needed.
  • Leads staff to assure a cooperative work environment for the team.
  • Responsible for scheduling and covering breaks and meals of floor staff.
  • Assures compliance with all building maintenance and safety practices to assure a safe work environment.
  • Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales.
  • Acts as a mandated abuse reporter.
  • May perform other duties as assigned to assure efficiency of operations.

Qualifications

  • Experience working in a retail or clothing store is desirable.

Skills

Required:CommunicationEnglish literacyKnowledge of HOPEProduct/item knowledgeSupervisory abilityStamina/standing durationLifting abilityEquipment operation
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Hope Services

Developmental Disabilities Programs San Jose Bay Area | Hope Services

Hope Services provides assistance to individuals with developmental disabilities and their families through donation supported programs and advocacy.

Developmental DisabilitiesAdvocacyDonation supportCommunity Services
Company profileWebsite

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