Delivery Manager
About the role
Delivery Manager at Tennr responsible for strategic and enterprise deployments from kickoff to adoption, shipping efficiently, aligning stakeholders, and enabling customers on Tennr products. Works with executives to frontline users, trains users, maintains deadlines, and surfaces blockers.
Responsibilities
- Plan and manage the timelines, issues, and risks for every deployment in your portfolio
- Build the training materials that ensure customers can use Tennr's products successfully
- Partner with Platform Strategists to make sure the workflows you design deliver maximum ROI
- Create the QBRs that make that value visible to customer leadership
- Keep every account in good standing so the partnership can grow
- Translate deep technical complexity into language an executive or a frontline operator can act on immediately
- Engage across the customer organization, from leadership to the staff who use what we deliver
Qualifications
- 2+ years of experience in project or program management, ideally within healthcare or B2B SaaS implementation
- A track record of driving complex, multi-stakeholder work to completion across deadlines
- A track record of connecting deployments to business outcomes and long term account growth
- Strong written and verbal communication, with the ability to present at an executive level and interact comfortably with all levels of an organization
Benefits
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer-funded 401(k) match
- Competitive parental leave
About Tennr
Fast, Transparent Patient Experiences
Tennr is solving the black hole problem in healthcare by leveraging models to digitize the flow of paperwork between healthcare providers. -- Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor’s handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLM™ (7B—trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.
More open roles at Tennr
- Product Operations Lead4d agoNew York City Office · Revenue Operations
- Director of Growth Marketing4d agoNew York City Office · Marketing
- Senior People Operations Associate3w agoNew York City Office · People Operations
- Senior Backend Engineer (ML)3w agoNew York City Office · Engineering
- Data Engineer3w agoNew York City Office · Revenue Operations