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Creative

Apple· Apple Retail
Apply on company site
Xi’an, Shaanxi, Chinafull-timePosted 2mo ago

About the role

As a Creative in Apple Retail, you foster a learning environment for customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you inspire customers to discover, own, and love Apple products and generate excitement through Today at Apple programming and events.

Responsibilities

  • Deliver engaging Today at Apple sessions to encourage strong customer participation.
  • Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.
  • Create interactive customer experiences that help others get the most from the Apple ecosystem.
  • Drive ownership by recommending solutions that meet customer needs.
  • Support customers in setting up their devices.
  • Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
  • Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Have experience in retail or sales, or related work experience.
  • Be proficient in the local language, both written and spoken.

Skills

Required:Public speakingCustomer engagement
Nice to have:Facilitation
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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