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CN-Operations Expert

Apple· Apple Retail
Apply on company site
Xi’anfull-timePosted 2mo ago

About the role

Operations Expert at Apple Retail responsible for driving sales and customer experience through excellence in operations, inventory accuracy, and preservation activities, while mentoring the Operations team and ensuring adherence to Retail Inventory processes.

Responsibilities

  • Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so.
  • Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
  • Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
  • Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.
  • Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.
  • Perform other tasks as needed, including but not limited to supporting customer-facing activities.

Qualifications

  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Be able to lift and carry product to various locations within and near the store.
  • Have experience in retail or sales, or related work experience.
  • Be proficient in the local language, both written and spoken.

Skills

Required:Inventory managementCustomer service
Nice to have:Team mentorship
Last updated Aug 21, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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