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CN-Business Pro

Apple· Apple Retail
Apply on company site
Xi’an, Shaanxinot specifiedPosted 2mo ago

About the role

Business Pro role at Apple Retail focused on developing and growing relationships with high-potential business customers, driving solutions through Apple and third-party products, and mentoring the team to better serve business customers. Requires strong sales acumen, knowledge of Apple products/services, and understanding of SMB industries and local market trends.

Responsibilities

  • Establish and engage business customers by showcasing our technology and demonstrating how Apple and third-party products can enhance their businesses and employees’ lives.
  • Proactively engage with Apple Retail Business customers to understand needs, identify ownership opportunities, present products and services, and educate on relevant ways to buy.
  • Serve as the go-to expert on business solutions and mentor the team on business customer needs and solutions.
  • Collaborate in business sessions, briefings, workshops, and events by identifying and recommending offerings to fit customers’ business needs.
  • Partner with leadership and cross-functional partners to transition accounts in line with account engagement strategy for a seamless customer experience.
  • Strategize, plan, and forecast business performance through account management, pipeline building, and opportunity management using CRM and other tools.
  • Maintain process mastery of all Retail Business programs and offerings to ensure compliance with policies and procedures.
  • Perform other tasks as needed, including providing customer service and support in the line of business.
  • Contribute to an inclusive environment by respecting differences and aligning with Apple’s inclusion and diversity values.

Qualifications

  • Experience in retail or sales, or related work experience.
  • Extensive business solutions experience with Apple products and services.
  • Proficiency in the local language (written and spoken).

Skills

Required:Sales and relationship developmentProduct and services knowledge (Apple and third-party)CRM and opportunity managementCommunication and negotiationOrganizational and process managementAdaptability and learning

Benefits

  • Not specified in the description.
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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