← All roles

Worldwide Retail Fulfillment Operations Program Manager

Apple· Operations and Supply Chain
Apply on company site
Sunnyvale, CA$149.1k - $224.8kFull-timePosted 2mo ago

About the role

Apple seeks a Worldwide Retail Fulfillment Operations (RFO) Program Manager to lead strategy, insights, and performance across key fulfillment programs. You will drive program strategy from concept to launch, optimize processes, manage cross-functional partners, and support new product introductions, campaigns, and promotions to ensure right inventory, fast fulfillment, and an excellent customer experience.

Responsibilities

  • Lead program strategy from concept to launch and run the business after the successful delivery of key initiatives
  • Drive initiatives through all phases of program management from ideation to implementation
  • Assess current business processes for improvement opportunities. Transform broad concepts and business strategies into structured projects
  • Provide detailed commercial and technical analysis of new ideas and initiatives, and communicate complex challenges in simplified ways
  • Define the scope, requirements and feature prioritization of programs to support the RFO roadmap strategy and goals. Drive project execution and rollout
  • Drive continuous improvement and innovation to grow the program, and improve customer experience, conversion, and efficiency
  • Support day-to-day management of programs including performance optimization, growth and scalability, issues and escalations, and vendor management
  • Manage cross-functional business partners and develop working relationships with worldwide and regional counterparts
  • Lead communications at an executive level while being in the details of all aspects of the programs
  • Support new product introductions, seasonal campaigns and promotions

Qualifications

  • BS/BA degree required + Minimum 7 years’ experience of program and/or project management in retail operations, inventory management, or supply chain
  • Have a deep understanding of supply chain, logistics, and eCommerce operations
  • Analytical mindset and ability to use data effectively to size, prioritize, and stitch business elements to influence through effective storytelling

Skills

Required:Program managementData analysis / storytelling with dataCross-functional leadership

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • a range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments and relocation (role may be eligible)
  • Apple stock programs including discretionary RSUs and Employee Stock Purchase Plan
Last updated Aug 21, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

More open roles at Apple