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eCommerce Specialist - DACH

Apple· Sales and Business Development
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Hybrid (Munich)Full-timePosted 2mo ago

About the role

Role responsible for driving eCommerce sales for Germany, Switzerland and Austria, contributing to regional eCommerce strategy, and executing Apple’s eCommerce CX and online sales growth programs. Collaborates with WW and WE channel teams, regional sales, cross-functional groups and external partners to maximize Apple’s eCommerce Channel business in the DACH region.

Responsibilities

  • Have a deep understanding of Germany, Switzerland and Austria channel, eCommerce landscape, partners and the needs of our end customers.
  • Collaborate with WW and WE eCommerce Channel teams to develop and execute the eCommerce strategy for Germany, Switzerland and Austria.
  • Study market trends, partner capabilities, performance metrics and results to identify areas for optimization and new online growth opportunities.
  • Analyse business opportunities to develop and drive regional and partner specific eCommerce sales strategies, plans and roadmaps
  • Collaborate with WW, WE and regional cross-functional teams (Operations, Marketing, Finance) to execute eCommerce playbooks and facilitate the rollout of initiatives, systems and tools to key Channel partners
  • Develop regional eCommerce reporting, reviews and planning, analyzing data insights, eCommerce KPIs, CX monitoring results to determine appropriate forward actions
  • Work on special projects related to strategy development for eCommerce channels
  • Support a community of eCommerce experts across Western Europe, transferring knowledge and sharing best practices
  • Support the tactical and strategic management of key eCommerce accounts, which includes but is not limited to, supporting eCommerce development in account planning, driving eCommerce sales programs, offers definitions and development, demand generation, operational optimization, premium eCommerce CX
  • Improving online conversion rates and growing sales through our partners digital channels. Strong commercial mindset with focus on CRO, funnel analysis, and measurable revenue impact

Qualifications

  • Bachelor’s degree or equivalent education
  • Professional experience in eCommerce across channel, traditional online retailers and social commerce.
  • Proven experience succeeding in complex, matrix and cross-functional projects.
  • Solid understanding and experience implementing Sales models and working with eCommerce.
  • Experience setting, managing and reporting against multi-year plans, budgets, KPIs, milestones, roadmaps, etc.
  • Deeply data driven with proven analytical and numerical prowess; versed in site analytics and proficient in analyzing data for decision making.
  • Translating complex data into clear, visually compelling presentations and reports to leadership
  • Experience overseeing program roadmaps; high attention to detail.
  • Ability to inspire, influence and collaborate across many functions and levels of the organization.
  • Ability to work autonomously in a regional role while staying connected to WW/WE strategy
  • Ability to communicate in a clear and effective manner to key partners and leadership teams to influence the overall digital strategy and program development.
  • Demonstrated organizational skills, ability to prioritize tasks and manage time efficiently while maintaining attention to detail.
  • Excellent written, presentation and oral communication skills.
  • Action-oriented and enjoy working in a fast paced, dynamic environment.
  • Fluent in German and English

Skills

Required:eCommerce strategyData analysisCross-functional collaborationStakeholder management

Benefits

  • [Not specified in the description]
Last updated Aug 21, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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