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Sr Site Reliability Engineer, Customer Systems , IS&T

Apple· Software and Services
Apply on company site
Austin, TXFull-timePosted 2mo ago

About the role

Senior Site Reliability Engineer responsible for designing, building, and delivering scalable, reliable, secure cloud infrastructure powering Apple’s customer-facing applications and services. Focus on infrastructure as code, automation, and intelligent monitoring with collaboration across cross-functional teams.

Responsibilities

  • Innovate, architect, build, and document highly available, scalable, reliable, secure Infrastructure
  • Troubleshoot application specific, network, system & performance issues
  • Build and maintain CI/CD infrastructure to enable fast delivery cycles for software engineering teams
  • Envision and build automation tools to deliver infrastructure services reliably and in a repeatable fashion
  • Collaborate with other site reliability engineers, software engineers, quality engineers, to gather, define, and analyze non-functional/technical requirements

Qualifications

  • 5+ years of experience in designing and building resilient, large-scale, low latency, cloud and on-prem Infrastructure including Compute, Storage, and Network
  • 3+ years of experience with deploying/managing Kubernetes using Helm
  • Experience with Shell Scripting, Python, or Ansible
  • Experience in monitoring using Splunk, Grafana, Prometheus, Alertmanager
  • Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS
  • Experience in setting up and managing CI/CD pipelines
  • Bachelor's or Master's in Computer Science or equivalent experience
  • Experience with Cassandra, MongoDB, Couchbase databases, AWS S3 or similar storage technologies
  • Experience in deploying, monitoring and supporting java applications
  • Experience with ArgoCD and GitOps model
  • Experience in defining, monitoring and achieving key operational metrics like MTTR and SLO
  • Experience with GenAI tools in workflow automation for infrastructure management
  • Ability to learn new technologies in a short time

Skills

Required:Kubernetes (via Helm)CI/CDProgramming/ScriptingMonitoring toolsNetworking
Nice to have:Databases/storageGitOps/ArgoCDGenAI for automation
Last updated Aug 21, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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