← All roles

GTM & Strategy, Model API

Sarvam· Sales/GTM
Apply on company site
BengaluruFull-timePosted 2mo ago

About the role

Role at the intersection of customer success, technical problem-solving, and market intelligence. Own API customer relationships end-to-end, run demos, debugging integrations, relay model feedback to research, and surface market insights to inform GTM and Product.

Responsibilities

  • Own customer relationships end-to-end: run demos, onboarding sessions, and integration walkthroughs; get customers from API key to working product fast; stay with them through production.
  • Build and tinker: write scripts to unblock integrations, build small demo apps that show customers what’s possible, and create reference implementations others can reuse. Handle problems directly rather than escalating them.
  • Be the voice of the customer inside Sarvam: relay model feedback (transcription errors, voice quality gaps, translation failures, LLM output issues) to research and engineering with enough specificity that they can reproduce and prioritise; then close the loop with the customer.
  • Surface market insights: track what customers and prospects are building, map the competitive landscape, spot recurring patterns across accounts, and bring a point of view to GTM and Product — not just a data dump.

Qualifications

  • 3+ years in a customer-facing role: customer success, solutions, pre-sales, or developer advocacy at a tech company; strong internship experience counts (impact > years).
  • Technically capable: you read API docs fluently, write basic Python or JS scripts, and debug integrations without hand-holding.
  • Excellent communicator: confident on demos, clear in writing, equally effective with a business stakeholder and an engineer.
  • Genuinely curious about AI: you want to understand how the models work, not just what they return, and you can characterise model errors with precision.
  • Organised and proactive: multiple threads in the air, nothing dropped, no prompting needed.

Skills

Required:API literacyPython or JavaScript scriptingDemonstrations and communicationProblem-solving and debugging
Last updated Aug 25, 2026. Interested? Apply on the company site.
Sarvam logo

About Sarvam

Sarvam | India's Full-Stack Sovereign AI Platform

Sarvam is India's full-stack sovereign AI platform, with speech-to-text, text-to-speech, translation, and conversational agents across 22 Indian languages. Start free.

API PricingAbout UsAksharAryaCareersConversationsDocument DigitisationDocumentation
Company profileWebsite

More open roles at Sarvam