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Software SAP Logistics support manager

AMD· General Management/ Administration/ Support
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SingaporeFull-timePosted 2mo ago

About the role

Experienced SAP Logistics Manager to manage and support SAP Logistics and related landscape, ensure issue resolution, service quality, SLA performance, vendor/contracts, and collaborate with business teams on system enhancements.

Responsibilities

  • SAP Logistics Functional Support: provide functional leadership and support across the SAP Logistics and GTS landscape; support SAP Logistics processes (SD, Inventory and Warehouse, Inbound/Outbound Logistics, Shipping/Transportation, 3PL integrations); escalate complex issues; perform or coordinate root-cause analysis for recurring incidents and drive permanent corrective actions.
  • Application Support & Incident Management: oversee daily production support, ensure incidents and service requests are resolved within SLAs; work with business users to understand issues and prioritize resolution; review recurring incidents for automation or enhancements.
  • Vendor & Contract Management: manage application support/service contracts for SAP Logistics, GTS, and related apps; primary IT contact for external vendors; monitor vendor performance against SLAs and KPIs
  • Business Requirements & Functional Specifications: partner with Logistics, Supply Chain, Trade Compliance and other teams to understand new requirements; prepare/review Functional Specification documents; coordinate with ABAP developers and integration teams; review solutions for alignment with requirements

Qualifications

  • Good years of SAP functional experience with SAP S/4HANA, significant experience in SAP Logistics
  • Strong knowledge of SAP Logistics processes (SD, MM, inventory, shipping, warehouse, transportation)
  • Knowledge of SAP GTS and international trade/compliance processes (advantage)
  • Knowledge of SAP EWM and/or SAP TM
  • Experience supporting SAP in production/application support
  • Ability to gather business requirements and prepare detailed Functional Specifications
  • Experience working with ABAP developers and technical/integration teams
  • Experience with SAP interfaces and integration with external applications/3PLs or logistics partners

Skills

Required:SAP LogisticsS/4HANAABAP
Nice to have:GTS

Benefits

  • AMD benefits at a glance
Last updated Oct 15, 2026. Interested? Apply on the company site.
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