CVP Customer Engineering Data Center GPU
Austin, TXFull-timePosted 2mo ago
About the role
Executive-level leadership role to lead the Customer Success function for AMD's Data Center GPU organization, owning end-to-end customer experience from pre-sales to production sustainment for Instinct GPU deployments at Tier 1 and Tier 2/3 accounts.
Responsibilities
- Build, lead, and scale AMD's Account Success Teams (ASTs) as the engineering nerve center for Tier 1 and Tier 2/3 Instinct customer accounts.
- Own the organizational structure, talent pipeline, and engineering culture that drives successful customer outcomes across the Helios portfolio.
- Serve as the senior engineering executive accountable for customer readiness, validation, deployment, onboarding, and long-term operations across AMD's largest Instinct accounts.
- Operate within the Helios Customer Control Tower model as a core Executive Owner, maintaining clear escalation paths, driving resource alignment across Platform, Software, and Engineering domains.
- Act as AMD's most senior technical face to strategic accounts, engaging with customer leadership to resolve escalations and shape deployment architecture.
- Align with Platform Engineering, Software (ROCm), Business Development, and Operations to coordinate around customer commitments and governance.
- Drive measurable acceleration of deployment timelines across Tier 1 and Tier 2/3 accounts, defining engineering health metrics and dashboards.
- Recruit, develop, and retain world-class Customer Engineering talent and build a scalable organization.
Qualifications
- Prior VP or CVP-level experience leading Customer Engineering, Field Engineering, or Solutions Engineering in a semiconductor, AI accelerator, or hyperscaler company.
- Deep technical expertise in GPU architecture, HPC/AI workloads, large-scale data center deployment, and systems-level integration (hardware, firmware, software stack).
- Experience engaging with hyperscaler, cloud, and enterprise customers on complex multi-quarter deployment programs at executive level.
- Proven ability to build and scale Customer Engineering or Account Success organizations in a high-growth environment.
- Strong cross-functional leadership skills spanning engineering, product, sales, and operations at the executive level.
Skills
Required:Executive LeadershipCustomer Engineering & Account Leadership
Benefits
- Benefits offered are described in AMD benefits at a glance.
Last updated Oct 15, 2026. Interested? Apply on the company site.
About AMD
together we advance_AI
AMD delivers leadership high-performance and adaptive computing solutions to advance data center AI, AI PCs, intelligent edge devices, gaming, & beyond.
AIData CenterHigh-Performance ComputingGamingEdge Devices
More open roles at AMD
- System Thermal Design Staff Engineer4d agoPenang, Malaysia · Engineering
- PD Engineer4d agoHybrid (Bangalore) · Engineering
- PD Engineer4d agoBangalore · Engineering
- Low-Power & CDC Verification Engineer4d agoSanta Clara, California · Engineering
- Technical Program Manager4d agoShanghai · Engineering