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IT Lead

The OpenAI Deployment Company· IT
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Hybrid (Remote, onsite in deployment centers as needed)$180k - $310kFull-timePosted 2mo ago

About the role

Head of IT responsible for designing, building, and operating DeployCo's first internal technology foundation across identity, devices, SaaS administration, support workflows, automation, vendor operations, and IT team-building; partnering with Security, Engineering, People, Finance, Legal, Workplace, and deployment teams to create a secure, auditable, AI-native IT foundation.

Responsibilities

  • Build the IT function from zero, including the roadmap, operating cadence, service model, vendor strategy, documentation, metrics, and hiring plan.
  • Stand up and administer core systems across identity, endpoint management, SaaS, asset management, ticketing, knowledge management, networking, and collaboration.
  • Design secure employee lifecycle workflows for onboarding, offboarding, access requests, group management, device provisioning, app assignment, approvals, and audit trails.
  • Use AI and automation to reduce manual work across support, provisioning, documentation, incident triage, access reviews, policy Q&A, and compliance evidence collection.
  • Partner with Security to implement controls around SSO, MFA/passkeys, SCIM, conditional access, device posture, privileged administration, logging, vendor risk, and data protection.
  • Partner with Engineering and deployment teams to support technical workflows, customer-facing urgency, developer tooling, and systems that let teams move quickly without creating risky exceptions.
  • Manage IT budget, procurement, renewals, hardware logistics, and vendor relationships with a bias toward speed, simplicity, and durable leverage.
  • Hire, coach, and lead a small high-performing IT team while staying close to the work and modeling a hands-on builder culture.

Qualifications

  • 8+ years of experience across IT, systems engineering, enterprise technology, infrastructure, security operations, platform operations, or a similar domain.
  • Built or materially rebuilt IT infrastructure in a startup, high-growth company, new business unit, or similarly ambiguous environment.
  • Technically credible and hands-on across identity platforms, endpoint management, Google Workspace or Microsoft 365, Slack, SaaS administration, networking basics, cloud administration, scripting, and workflow automation.
  • Experience with AI tools and practical understanding of models, agents, and automation to improve internal operations.
  • Ability to write or debug scripts, connect APIs, inspect logs, configure admin consoles, and turn repeated manual work into reliable workflows.
  • Strong security judgment with practical, auditable, usable controls.
  • Strong communication with technical and non-technical stakeholders about tradeoffs involving speed, risk, cost, or employee experience.
  • Willingness to be a player-coach: set strategy and manage people while solving tickets, configuring systems, writing docs, and carrying work.

Skills

Required:IT strategy and roadmappingIdentity and access managementEndpoint management and SaaS administrationScripting and automation
Last updated Aug 27, 2026. Interested? Apply on the company site.
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About The OpenAI Deployment Company

On the frontlines of AI deployment

OpenAI’s forward deployed engineering brings AI into production—partnering with teams to solve high-impact problems and build scalable systems.

Forward deployed engineeringOpenAI Deploy Co.deploymentAI deploymentproduct solutionscase studiesAgent SDKAI-assisted authoring systems
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