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Senior Business Development Manager, Merchant & PSP (Payment Service Providers) Partnerships–Apple Pay

Apple· Software and Services
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Hybrid (New York City, NY)$119.7k - $225.6kfull-timePosted 1mo ago

About the role

Senior individual contributor role to build and manage external partnerships to grow Apple Pay and Apple Wallet adoption in the Americas, collaborating with merchants, acquirers, processors, PSPs, FinTech partners and payment startups; involves internal collaboration, travel, and cross-functional engagement.

Responsibilities

  • Build and influence partner relationships at all levels
  • Sell Apple Pay and Apple Wallet strategies, products, features, and programs via a consultative sales approach
  • Uncover new growth opportunities that build an exciting customer experience
  • Craft and implement account strategies that will grow and scale share
  • Lead digital payment strategies with complex merchants and payment partners supporting digital wallets, card acceptance, merchant acquiring, card processing, card operations and the regulatory and network framework
  • Structure partnership deals and negotiate terms
  • Influence product strategy and roadmap by engaging the environment and sharing feedback
  • Use resources and think creatively to solve customer problems
  • Uncover opportunities, make decisions, and anticipate issues
  • Optimize the customer experience
  • Support cross-functional needs, priorities and ad-hoc account requests
  • Participate in external industry leading consortiums to guide decision-making
  • Track and report results and shifting priorities and realign focus as needed
  • Act as partner point of entry into Apple Pay

Qualifications

  • 8+ years work experience with 6+ years in account management with partners in the payment ecosystem (e.g. merchants, acquirers, processors, payment service providers, other payment developers, FinTech partners or payment startups)
  • Comprehensive experience in contactless or digital payment processing and cross channel digital wallet acceptance (in card present and card not present environments and emerging payment technologies)
  • Commercial experience and understanding of payment economics, payment fraud, risk, operations and issuer and network rules
  • B.A., B.S., or equivalent degree or work experience
  • Demonstrated business proficiency in written and verbal communications in English
  • Exceptional ability to initiate internal and external business discussions, drive ongoing engagements and influence at all levels of an organization
  • Experience building positive and effective relationships with individuals and teams and a proven track record of relationship success
  • Outstanding critical thinking
  • Highly organized and accustomed to knowing and working in the detail
  • Very strong ability to juggle multiple workstreams simultaneously, and demonstrated ability to pivot based on business needs
  • Goal-oriented, results-driven self-starter with an ability to work autonomously while engaging, influencing and maintaining harmony with internal teams
  • Strong ability to ramp quickly and to grow and learn from subject matter experts and others in the organization
  • Several years of experience as a front line business development lead
  • Additional verbal and written language skills (French, Spanish and/or Portuguese)

Skills

Required:Relationship managementNegotiationDigital paymentsCommunicationCross-functional collaboration

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • range of discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • discretionary bonuses or commission payments as well as relocation eligibility
  • Apple shareholder opportunities through stock programs
  • Employee Stock Purchase Plan (ESPP)
Last updated Aug 28, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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