← All roles

US-Expert

Apple· Apple Retail
Apply on company site
Cincinnati, OH$24.92/hr - $33.36/hrfull-timePosted 1mo ago

About the role

Expert at Apple Retail with deep knowledge of products and services, delivering an exceptional customer experience, mentoring others, and supporting store peers while driving top-performing sales and service.

Responsibilities

  • Demonstrate and sustain top-performing sales and service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
  • Be knowledgeable about and proactively stay up to date on Apple’s products, services, purchase options and Product Zone sales processes.
  • Support peers throughout the store by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
  • Maintain accuracy and follow guidance.
  • Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
  • Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.

Qualifications

  • Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
  • Have experience in retail or sales, or related work experience.

Skills

Required:Knowledge of Apple products and servicesSales and customer experiencePersonalized solutioning

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • a range of discounted products and free services
  • reimbursement for certain educational expenses — including tuition
  • discretionary bonuses or commission payments as well as relocation (eligible)
  • employee stock programs including discretionary RSU awards and Employee Stock Purchase Plan
Last updated Aug 28, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

More open roles at Apple