Solutions Lead, Regulatory Projects, BPR: Supply Chain
About the role
Lead the definition, development and deployment of technical solutions across Apple’s Operations, Retail, AppleCare, and other functions within the Business Process Re-engineering (BPR) team. Drive regulatory program delivery, cross-functional collaboration, and translation of regulatory requirements into system and process changes for Apple’s global operations, with a focus on data privacy compliance and next-generation retail fulfillment systems.
Responsibilities
- Manage complex, large-scale projects involving several WW and regional teams across multiple continents to meet urgent deadlines on regulatory programs
- Align Worldwide and Regional teams to the regulatory data privacy compliance program across numerous Apple teams
- Serve as the primary liaison between the BPR PMO and cross-functional retail business stakeholders to surface and resolve ambiguity around program scope, requirements, and regulatory decisions
- Translate regulatory and business changes into clear, actionable system and process requirements that engineering and business teams can execute against
- Maintain tight control over scope, timelines, and cross-program dependencies across a highly complex, in-country systems landscape
- Ensure all business, technology, and regulatory decisions remain owned and approved by the appropriate business leadership
- Step into critical program delivery roles under pressure when needed to ensure continuity and on-time execution against strict regulatory deadlines
Qualifications
- Bachelor's degree required in Business, Information Systems, Law, or a related field.
- 10+ years of experience in cross-functional program or portfolio management within a highly regulated, compliance-driven environment.
- 5+ years experience with data privacy regulations.
- 5+ years experience with enterprise software, integration, and data management technologies (e.g. Cloud Computing, API Web-services, AI data platforms, etc.)
- 5+ years of retail operations processes — online fulfillment/marketplace, point-of-sale, customer support, and forward/reverse logistics.
- Understanding with data privacy regulations.
- Proven ability to keep scope, timeline, and dependencies on track while ensuring all compliance decisions are made by Legal/Privacy team.
- Exceptional communication skills — verbal, written, and executive presentation.
- Experience integrating business transformation with systems architecture, operating model design, and organizational change management.
- Comfortable operating in collaborative environments with high ambiguity; able to bring structure and clarity where none exists.
- Experience with enterprise program management tools (e.g. Wrike, Jira, Smartsheet).
- Able to operate independently with conviction, influence without authority, and drive cross functional teams to the right decisions with speed and precision.
- Adept at managing competing priorities across Legal, business, and technical stakeholders while keeping the program on track.
- Master's degree required in Business, Information Systems, Law, or a related field.
Skills
Benefits
- Comprehensive medical and dental coverage
- Retirement benefits
- Discounted products and free services
- Educational expense reimbursement (tuition)
- Potential discretionary bonuses or commission payments
- Relocation assistance
- Apple shareholder opportunities through stock programs
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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