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Site Reliability Engineer, Enterprise Technology Services

Apple· Enterprise Technology Services (ETS)
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ShanghaiFull-timePosted 1mo ago

About the role

Site Reliability and Operations Engineer (SRE) within Apple’s ETS team, focused on automating operations, optimizing infrastructure, and ensuring reliable, scalable, high-performing systems across identity management, factory and device support, infrastructure support, platform support, and collaboration tools.

Responsibilities

  • Automate operations and collaborate with application teams to improve reliability and performance
  • Resolve incidents and drive root cause analyses
  • Design and implement scalable, resilient infrastructure and services in support of Apple ecosystem applications
  • Monitor, log, and troubleshoot systems to ensure uptime and performance
  • Collaborate with engineering teams to deliver quality, reliable solutions in a fast-paced environment

Qualifications

  • 3+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or related field
  • Strong foundation in Java or scripting languages (Python / Bash / LUA)
  • Hands-on experience with one or more databases (Relational / NoSQL such as Oracle, MongoDB)
  • Bachelor’s or Master’s degree in Computer Science or related field (or equivalent practical experience)
  • Hands-on experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, CloudWatch)
  • Proficient in Linux, Networking concepts (TLS/SSL, DNS, Load Balancers), and troubleshooting in large-scale environments
  • Source control (Git) and understanding of CI/CD, Release Engineering and DevOps
  • Understanding of security standards, policies, and cryptography
  • Experience with Incident / Problem management and RCA
  • Strong Network, Load Balancing (Nginx, Envoy, NetScaler) experience is a plus
  • Good understanding of Kubernetes concepts (Networking, Storage, Secrets, Deployments & Containerization)
  • Hands-on experience with AliCloud, AWS, or GCP is preferred
  • Strong analytical skills

Skills

Required:JavaPython / Bash / LUALinuxNetworking (TLS/SSL, DNS, Load Balancers)Databases (Relational / NoSQL)CI/CD / Release EngineeringKubernetes

Benefits

  • Apple is an equal opportunity employer committed to inclusion and diversity
  • Reasonable accommodation for applicants with physical and mental disabilities
  • Accessibility initiatives and supportive workplace culture
Last updated Oct 2, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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