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IT Systems Engineer

METR· Operations
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Berkeley, CA$153.3k - $215.3kEmployeePosted 1mo ago

About the role

Skilled IT Systems Engineer to own and optimize technical operations and user support processes, maintain systems, improve internal processes, and ensure smooth operations for technical teams.

Responsibilities

  • Manage user access and permissions across multiple platforms (Okta, Google Workspace, Slack, GitHub, Tailscale, AWS), including integration of SCIM/SSO via Okta
  • Manage physical IT inventory (macbooks), MDM (iru)
  • Oversee and optimize SaaS platforms, including user administration, cost management, and integration improvements
  • Streamline new hire onboarding and provisioning processes
  • Serve as the primary point of contact for technical support, building playbooks to resolve common issues, and escalating to other internal teams or external support where needed.
  • Develop and maintain comprehensive documentation for systems, processes, and troubleshooting procedures
  • Own and enhance IT security infrastructure, including monitoring and periodic audits.

Qualifications

  • Proven experience in systems administration, with strong knowledge of user administration on Linux systems (user creation, SSH access, etc.)
  • Experience managing and integrating various SaaS platforms and identity management systems
  • Strong problem-solving skills and ability to design efficient processes and workflows in collaboration with users
  • Excellent communication skills and ability to support technical users effectively
  • Experience with Linux server administration: software updates, network troubleshooting, etc.
  • Knowledge of IT security monitoring best practices
  • Demonstrated expertise with AWS services, especially IAM and simple EC2 use cases

Skills

Required:Linux system administrationSaaS & identity management integrationTechnical support & user communicationIT security monitoringAWS IAM and EC2

Benefits

  • Retirement: 401(k) with a 100% match up to 8% of salary
  • Life Insurance: Employer-paid basic life insurance at 1x salary
  • Time-off and leave: Unlimited PTO and 21-week parental leave for new parents
  • The office: Catered lunch and dinner daily; in-office gym and shower
  • Health: Medical, dental and vision coverage with 99% employee premiums paid; Employer funded HRA; Fertility benefits through Carrot
  • Additional stipends: Relocation, Wellness, Commuter, Professional development, Work equipment, Management coaching for managers
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About METR

Model Evaluation & Threat Research

METR (pronounced 'meter') is a research nonprofit that scientifically measures whether and when AI systems might threaten catastrophic harm to society.

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