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Senior Hardware/Software Installation Technician

Agile Defense· Digital Transformation – Service Operations
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Hybrid (Remote)$74.7kRegularPosted 1mo ago

About the role

Senior Hardware/Software Installation Technician position focused on field surveys, installation, and configuration of IT hardware/software for a US Army modernization program, with extensive travel and DoD cybersecurity compliance.

Responsibilities

  • Participate in physical site surveys at military installations to validate power, space, cooling, and connectivity requirements for new equipment deployments.
  • Analyze existing network infrastructure to determine upgrade requirements.
  • Develop Site Survey Reports (SSRs) and Installation Design Plans (IDPs), including floor plans, rack elevations, and power calculations.
  • Generate Bills of Materials (BOMs) to support procurement and logistics.
  • Perform installation, configuration, and troubleshooting of IT hardware (routers, switches, crypto devices, UPS units) and associated software/firmware.
  • Load and configure operating systems (Windows/Linux) and apply system baselines (e.g., STIGs) per DoD cybersecurity standards.
  • Conduct burn-in testing and validation of systems prior to final acceptance.
  • Troubleshoot complex hardware/software interoperability issues in the field, coordinating with backend engineering teams.
  • Create and maintain engineering drawings using Microsoft Visio or AutoCAD.
  • Ensure field activities comply with safety regulations and access procedures.
  • Provide After Action Reports (AARs) and daily status updates during travel to Prime.
  • Ensure teammates stay up to date on required training and certifications.

Qualifications

  • Bachelor’s degree in IT/Engineering with at least 5 years experience in hardware/software integration and structured cabling
  • Proven experience conducting site surveys for DoD or Federal Government environments.
  • Proficiency in Microsoft Visio for creating network diagrams and rack elevations.
  • Strong understanding of power requirements (NEMA plugs, UPS sizing, BTU calculations).
  • Knowledge of fiber optic and copper cabling standards (single-mode, multi-mode, CAT6)
  • Active Secret Clearance; Top Secret preferred
  • Must be able to travel 90% of the time on deployments for both CONUS and potentially OCONUS locations

Skills

Required:Active Security ClearanceSite Survey LeadershipDocumentation (SSR/IDP)Engineering Drawings (Visio/AutoCAD)

Benefits

  • N/A
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Agile Defense

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Agile Defense delivers advanced capabilities and solutions tailored to the most critical national security and civilian missions.

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