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Employee Engagement Program Manager

Apple· Marketing
Apply on company site
Cupertino, CA$140.7k - $211.4kFull-timePosted 1mo ago

About the role

Role within Apple’s worldwide Retail Engagement, Marketing and Merchandising (REMM) team to drive strategy and delivery for new team engagement experiences, partnering with technology, design, and content teams. Includes translating strategy into delivered programs, leading cross-functional teams, and developing communications and learning content.

Responsibilities

  • Help define the strategy, desired outcomes, and requirements for new engagement experiences
  • Guide cross-functional teams from concept through launch
  • Make and communicate the strategic trade-offs that keep the outcome intact as conditions change
  • Partner with designers, writers, and learning strategists to incorporate critical points of view while keeping the final experience cohesive
  • Partner with leadership to define strategy and desired outcomes for new engagement experiences, forming a clear point of view on scope, sequencing, and the team member needs to work must serve
  • Guide cross-functional teams and partners across technology, design, content, and learning from concept through launch
  • Shape the path from idea to delivery, setting priorities and making and communicating the trade-offs that keep the essential intent intact as constraints emerge
  • Stay current on developments across retail, technology and AI, and bring that perspective into what gets built and when
  • Lead change management for new tools and ways of working, and develop the communications and learning content needed to launch and support them
  • Define what success looks like for new engagement experiences, and analyze feedback and performance data from tests and existing tools to determine what's working, what isn't, and what to adjust in future work

Qualifications

  • 7+ years in strategy, design, product management, user experience, internal engagement, program management, or a similar discipline
  • Demonstrated experience translating a strategy or vision into a delivered product, program, or experience
  • Experience leading cross-functional teams and partners through the full arc of delivery, from concept to launch
  • Background in strategy or design, with a track record of keeping an outcome intact while the path to reach it evolves
  • Experience delivering digital products or experiences in close partnership with technology and design teams
  • Fluency in retail and technology developments, with a habit of anticipating what's next and adjusting course early
  • Demonstrated ability to analyze data and information, identify problem statements, build solutions, and iterate
  • Experience leading change management for new tools or ways of working across a large, global organization
  • Outstanding organizational, documentation, and communication skills, including presenting to and influencing senior leaders

Skills

Required:Strategy developmentCross-functional leadership

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Range of discounted products and free services
  • Education reimbursement for advancing your career (tuition)
  • Discretionary bonuses or commission payments (possible)
  • Relocation assistance (possible)
Last updated Sep 4, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
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