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Specialist, Emergency Services - Sensing & Connectivity

Apple· Software and Services
Apply on company site
Cupertino, California$150.4k - $277.6kFull-timePosted 1mo ago

About the role

Role focused on developing safety and location technologies to assist emergency services and responders, with external collaboration to engage government agencies, PSAPs, regulators, and industry groups. Requires extensive public safety experience and travel readiness.

Responsibilities

  • Internally, apply skills to tackle challenging safety problems and collaborate with systems and hardware engineers to define and develop new safety technologies and applications.
  • Advise on core safety technologies such as Enhanced Emergency Data, Emergency SOS via satellite, Location transport technologies like SIP PIDF-LO, NILR and AML, Crash & Fall Detection and Enhanced Safety Alerts.
  • Collaborate with cross-functional teams within Apple.
  • Externally, partner with Government Agencies, Public Safety Answering Points, Regulators and industry associations to drive adoption and understanding of safety features in new markets, including travel as needed.

Qualifications

  • At least 10 years' cumulative experience in one or more public safety disciplines such as communications, law enforcement, fire, search and rescue, or emergency medical services.
  • Experience with PSAP operations and regulatory knowledge in regions including East Asia/Pacific, South and Central America, or South Asia.
  • Basic knowledge of cellular networks and their role in emergency response.
  • Strong understanding of public safety systems architecture (voice/text delivery to emergency services with caller location, telecommunicator/dispatcher tools, and preferably additional data sources).
  • Experience integrating novel technologies into PSAP or field responder operations and leading change management with telecommunicators, dispatchers, or responders.
  • Ability to travel as required.
  • Desirable: familiarity with GPS/GNSS location technologies, public safety and emergency communications standards, training, and regulations.
  • Bachelor's degree or higher preferred, but not required.
  • Additional non-English language skills are a plus.

Skills

Required:Public safety experiencePSAP operations knowledgeCellular networks knowledgePublic safety systems architectureTravel flexibilityCommunication with multi-functional teams
Nice to have:Change management in PSAP/field operationsLocation technologies (GPS/GNSS)

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Educational expense reimbursement (tuition)
  • Discretionary bonuses or commission potential
  • Relocation assistance
Last updated Sep 4, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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