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Specialist, Emergency Services - Sensing & Connectivity

Apple· Software and Services
Apply on company site
Full-timePosted 1mo ago

About the role

Role focused on developing safety technologies and partnerships to enable emergency response features and location-based safety services across Apple devices. Collaborates with cross-functional teams, government agencies, PSAPs, regulators, and industry groups; travel may be required.

Responsibilities

  • Develop and advise on core safety technologies (e.g., Enhanced Emergency Data, Emergency SOS via satellite, Location transport technologies like SIP PIDF-LO, NILR and AML, Crash & Fall Detection, Enhanced Safety Alerts).
  • Collaborate with systems and hardware engineers to define and develop new safety technologies and applications.
  • Advise on safety technologies and architectures that deliver emergency services and caller location to telecommunicators/dispatchers with associated tools (CPE, CAD, mapping, radio; potentially data like Medical ID, telematics).
  • Engage with cross-functional teams across Apple and external stakeholders to drive understanding of safety features and expand reach in new markets.
  • Partner with Government Agencies, Public Safety Answering Points, Regulators and industry associations; travel may be required to meet stakeholders.

Qualifications

  • At least 10 years' cumulative experience in one or more public safety disciplines (communications, law enforcement, fire, search and rescue, or emergency medical service).
  • Experience with PSAP operations and regulatory knowledge in East Asia/Pacific, South and Central America, or South Asia.
  • Basic knowledge of cellular networks and their role in the emergency response chain.
  • Strong understanding of public safety systems architecture including voice/video/text delivery to emergency services with caller location and dispatcher tools; familiarity with data (e.g., Medical ID, telematics).
  • Experience integrating novel technologies into PSAP or field responder operations and leading change management with telecommunicators/dispatchers/field responders.
  • Ability to travel as required.
  • Interest in safety technologies; familiarity with location technologies (GPS/GNSS) and relevant standards, training, and regulations is a plus.
  • Strong communication skills and ability to work in a dynamic, collaborative environment.

Skills

Required:Public safety domain experience

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Educational expense reimbursement (tuition)
  • Potential discretionary bonuses or commission; relocation assistance
  • Participation in Apple Stock Programs (RSUs, Employee Stock Purchase Plan)
Last updated Sep 4, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

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