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US-Store Leader

Apple· Apple Retail
Apply on company site
Cupertino, CA$144.5k - $240.7kfull-timePosted 1mo ago

About the role

Store Leader responsible for building and leading a team to engage and support customers, executing Apple’s priorities, and delivering quality customer experiences in a dynamic retail environment.

Responsibilities

  • Lead and coach a team that identifies customers’ needs, provide exceptional customer interactions, and deliver on Apple’s business priorities.
  • Coach and develop leaders to create high-performing teams that deliver exceptional results.
  • Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team.
  • Participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance.
  • Develop the store’s operational strategy to drive Apple’s business priorities and achieve store performance goals.
  • Determine store scheduling strategy in alignment with program guidelines, accounting for business, individual, and team needs, and achieving scheduling guidance.
  • Analyze and use the business information required to support and execute the Apple Retail vision.
  • Regularly assess team and customer sentiment through formal and informal channels, address opportunities, and celebrate successes.
  • Maintain and uphold Apple’s policies and procedures, and protect all company assets including confidential information.
  • Perform other tasks as needed.
  • Contribute to an inclusive environment by respecting differences and learning.
  • Demonstrate and model inclusive leadership and build diverse teams.

Qualifications

  • 5+ years of leadership experience in retail, sales, or related field.
  • Proficiency in written and spoken English (sign language supported).
  • Availability to work a schedule including nights, weekends, and public holidays in retail store, in line with local laws and accommodations.

Skills

Required:LeadershipCommunicationTeam developmentAnalytical decision-makingOperational planning

Benefits

  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Educational reimbursement for career advancement (tuition)
  • Discretionary bonuses or commissions and relocation eligibility
  • Apple Employee Stock Purchase Plan and discretionary stock awards
Last updated Sep 4, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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