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Partner Communications Manager, Digital Specialist

Apple· Marketing
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SunnyvaleFull-timePosted 1mo ago

About the role

Role focused on shaping how Apple engages with indirect channel partners’ digital environments, optimizing partner digital touchpoints, CRM, and cross-functional collaboration to drive impactful product storytelling and marketing innovation.

Responsibilities

  • Work across the organization to understand macro and comms trends for Apple product and services. Synthesize findings into insights to drive optimization of future advertising, digital and in-store efforts, internally and externally with partners.
  • Help Partners manage and optimize customer relationships using CRM systems and tools to improve customer engagement, satisfaction, and retention, by implementing CRM strategies, defining metrics and measurement frameworks, analyzing data, and generating insights.
  • Collaborate extensively across many teams, both internally at Apple and externally with partners such as Carriers, Retailers, Banks, SMB’s and Enterprise Resellers, Media Content Providers and more.
  • Inspire and contribute to the large global network of Partner Communications Managers, sharing standard processes, takeaways, and case studies.
  • Travel may be required 3-4 times per year.

Qualifications

  • 10+ years in marketing communications and brand communications - from strategy to execution
  • Account management experience and/or strategy at a digital advertising agency or in-house digital marketing communications for a global brand
  • Experience with digital platforms (social, eCRM, e-commerce platforms, content, performance marketing, digital in-store) in delivering a compelling product experience throughout the customer journey

Skills

Required:Marketing communications and brand communications strategyAccount management / agency experienceCRM and customer engagement

Benefits

  • Comprehensive medical and dental coverage
  • retirement benefits
  • discounted products and free services
  • reimbursement for certain educational expenses including tuition
  • discretionary bonuses or commission payments and relocation eligibility
  • employee stock programs including RSU eligibility and stock purchase plan
Last updated Oct 16, 2026. Interested? Apply on the company site.

About Apple

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.

AirPods Max 2Apple ArcadeApple CardApple Fitness+Apple MusicApple TVApple TV+Apple Watch Series 11
Company profileWebsite

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