Voice Platform Engineer
Apple· AiDP / IS&T
Hybrid (Hyderabad)full-timePosted 1mo ago
About the role
Senior Voice Platform Software Engineer responsible for architecting, developing, and operating scalable voice infrastructure and real-time communication services used in high-volume customer interactions. Focus areas include SIP signaling, media handling, WebRTC, distributed systems, and cloud-native platform development.
Responsibilities
- Lead the design and development of scalable voice and real-time communication platform components
- Drive architecture and technical design discussions for SIP signaling, media processing, routing, and session management services
- Develop high-performance backend services using C/C++
- Troubleshoot and resolve complex issues related to voice quality, signaling, media flows, scalability, and distributed systems
- Collaborate across platform, infrastructure, client, and product engineering teams to deliver end-to-end communication solutions
- Improve platform scalability, resiliency, observability, automation, and operational efficiency
- Mentor engineers through technical guidance, design reviews, and code reviews
- Contribute to long-term platform strategy, reliability initiatives, and production operational excellence
- Drive testing, deployment automation, monitoring, and incident response improvements for voice platform services
Qualifications
- 5+ years of software development experience using C or C++
- Experience with real-time communication platforms such as FreeSWITCH, Kamailio, Asterisk, or similar technologies
- Strong experience developing scalable backend or distributed systems software
- Strong understanding of networking fundamentals including TCP/IP, HTTP, TLS, load balancing, and distributed system concepts
- Experience with SIP, RTP, and VoIP technologies
- Experience troubleshooting production systems and operating highly available services at scale
- Bachelor's degree in Computer Science, Computer Engineering, or equivalent practical experience
Skills
Required:C/C++SIP signalingNetworking fundamentals
Nice to have:WebRTC
Benefits
- [Not listed in the job description]
Last updated Sep 4, 2026. Interested? Apply on the company site.
About Apple
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