Senior Engineering Manager, Conversational AI & Knowledge Intelligence
About the role
Senior leadership role overseeing engineering teams responsible for Conversational AI, World Knowledge Question Answering, Retrieval-Augmented Generation (RAG), and Knowledge Intelligence. Build scalable knowledge systems, LLM-powered reasoning, retrieval infrastructure, and knowledge generation platforms to power Siri, Spotlight, Safari, Apple Intelligence, and other AI experiences across Apple’s ecosystem.
Responsibilities
- Define the vision, architecture, and execution strategy for Apple’s Conversational AI and Knowledge Intelligence platform powering Siri, Spotlight, Safari, Apple Intelligence, and future AI experiences across the Apple ecosystem.
- Lead end-to-end engineering and research efforts spanning large-scale Retrieval-Augmented Generation (RAG), world knowledge understanding, conversational reasoning, knowledge generation and distillation, answer grounding, ranking, experience enrichment, and LLM inference optimization.
- Build intelligent systems combining Apple’s proprietary knowledge graph, trusted web content, structured and unstructured knowledge, and foundation models to deliver accurate, context-aware, and trustworthy answers.
- Develop scalable knowledge pipelines to acquire, curate, synthesize, validate, and distill information from diverse sources into knowledge assets for large language models and downstream experiences.
- Partner with foundation model teams to improve retrieval quality, reasoning, grounding, hallucination mitigation, citation generation, answer completeness, factual consistency, and user trust.
- Develop on-device and server-side software frameworks enabling low-latency, privacy-preserving, cost-efficient retrieval, orchestration, and LLM inference across Private Cloud Compute and Apple silicon devices.
- Collaborate across Siri, Apple Intelligence, Safari, Spotlight, Search, Foundation Models, Core ML, Human Interface, Privacy, and Product organizations to deliver seamless AI-powered experiences.
- Build and mentor engineering managers and technical leaders, establish technical strategy and organizational direction, foster engineering excellence, and execute ambitious multi-year roadmaps.
Qualifications
- MS or Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, Information Retrieval, Natural Language Processing, or related field.
- 8+ years of experience leading large-scale engineering and ML organizations delivering AI-powered products in production.
- Deep experience in conversational AI, search, question answering, knowledge systems, recommendation systems, or large-scale information retrieval platforms.
- Strong technical expertise in LLMs, RAG, NLP, and distributed systems.
- Demonstrated ability to define long-term technical strategy while executing complex cross-functional programs.
Skills
Benefits
- Comprehensive medical and dental coverage
- retirement benefits
- discounted products and free services
- reimbursement for certain educational expenses (tuition)
- discretionary bonuses or commissions and relocation eligibility
- Apple shareholder opportunities through stock programs
- other benefits per Apple benefits package
- Note: eligibility requirements apply
About Apple
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
Discover the innovative world of Apple and shop everything iPhone, iPad, Apple Watch, Mac, and Apple TV, plus explore accessories, entertainment, and expert device support.
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