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GenAI Compliance Operations & Programs Associate

Scale AI· Gen AI Operations
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Mexico Cityfull-timePosted 1mo ago

About the role

Execution-focused role supporting GenAI delivery workflows with embedded compliance operations and Legal coordination, ensuring early integration of compliance, risk identification, and timely engagement with Legal across cross-functional teams.

Responsibilities

  • Manage end-to-end compliance review workflows for GenAI projects from intake to launch and verification in partnership with Engagement Management and Delivery.
  • Evaluate incoming work for compliance risk signals; triage and prioritize requests for Legal based on risk, scope, and delivery timelines.
  • Partner with Engagement Management to translate and execute risk mitigation at project and customer levels; develop and prioritize systematic compliance controls; train Ops stakeholders on compliance risks.
  • Ensure Legal receives clear, structured, and actionable context; coordinate reviewers across Legal and internal teams to support SLA adherence.
  • Identify workflow friction points and contribute to improving processes, templates, and prioritization frameworks.
  • Maintain dashboards to track throughput, bottlenecks, SLAs, and risk trends.
  • Support Engineering and Ops in developing scalable risk mitigation solutions and operationalize them into repeatable workflows.
  • Monitor adoption and effectiveness; escalate gaps or risks as needed.
  • Support audit readiness activities including evidence collection and documentation; assist in preparing audit packages and tracking readiness milestones; support audit remediation efforts.
  • Manage day-to-day access governance across systems and datasets; execute quarterly access reviews; enforce standardized permissions and flag anomalies for escalation.

Qualifications

  • 1-3 years of experience in operations, program management, compliance, or GenAI/technical delivery environments.
  • Must be local to Mexico with advanced English speaking skills
  • Bachelor’s degree required; preferred fields: Business Administration, Operations Management, Information Systems, Public Policy.
  • Direct experience supporting or operating within GenAI/AI delivery workflows strongly preferred.
  • Working knowledge of basic legal/compliance concepts (privacy, copyright, data handling).
  • Proven ability to triage, prioritize, and manage high-volume workflows.
  • Strong cross-functional collaboration skills, especially with Legal, Ops, Product, and Engineering.
  • Experience with data tools and dashboards (e.g., Redash or similar).
  • Basic understanding of SQL (able to build and run basic queries).
  • High attention to detail and strong operational follow-through.

Skills

Required:Compliance workflow managementLegal coordinationRisk assessment and triageData tools and dashboardsSQL basics

Benefits

  • (Not specified in description)
Last updated Sep 9, 2026. Interested? Apply on the company site.
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About Scale AI

Data-centric infrastructure to accelerate the development of AI

Scale accelerates the development of AI within organizations of any size to deliver critical business insights and operational efficiency. Its data-centric infrastructure platform leverages RLHF (Reinforced Learning with Human Feedback) to help organizations build the strongest AI models that supercharge their business, with customers across industries including Meta, Microsoft, U.S. Army, DoD’s Defense Innovation Unit, Open AI, General Motors, Toyota Research Institute, Brex, Instacart and Flexport.

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