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Command Center Technician (Facilites Management)

CoreWeave· Data Center - COR
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Kenilworth, NJ$75k - $100kfull-timePosted 1mo ago

About the role

Front-line, remote monitoring role overseeing a global fleet of data centers in a 24/7 environment. Responsibilities include real-time monitoring, incident coordination, and communications to ensure uptime, safety, and operational continuity without on-site wrench-work.

Responsibilities

  • Conduct scheduled remote rounds each shift, reviewing and recording the health of electrical, mechanical, and fire/life safety systems across the fleet to ensure 24/7 reliability and availability.
  • Provide continuous monitoring of global data center infrastructure using Building Management Systems (BMS), Electrical Power Management Systems (EPMS), DCIM, and all other available telemetry and observability platforms.
  • Monitor critical assets including UPS systems, standby generators and fuel systems, switchgear, PDUs, battery plant, chillers, CRAH/CRAC units, cooling towers, pumps, air handlers, and fire suppression systems.
  • Baseline normal operating conditions and identify deviations, drift, and early-warning signatures in telemetry before they escalate into events.
  • Serve as the first responder for infrastructure alarms, triaging incidents and initiating response actions per SOPs, MOPs, and EOPs.
  • Escalate incidents promptly to on-site operations, engineering teams, and leadership based on defined escalation matrices.
  • Coordinate incident response activities across multiple teams and multiple sites to minimize risk to production environments.
  • Dispatch and remotely support on-site technicians, vendors, and contractors during events and planned maintenance, confirming work is performed in accordance with established practices and procedures.
  • Support root cause analysis (RCA) efforts by providing detailed timelines, logs, alarm histories, and incident documentation.
  • Act as a central communication hub, providing clear and accurate status updates during incidents and maintenance events.
  • Perform technical writing in support of the change management program, including event narratives, procedure feedback, and shift documentation.
  • Enforce adherence to change management processes and safety requirements within mission-critical environments.
  • Monitor and manage daily work requests and alarm queues to resolution within defined internal service levels.
  • Maintain detailed event logs and participate in structured shift handovers to ensure operational continuity across crews.
  • Make timely, high-quality decisions in high-pressure situations while maintaining a strong focus on safety, uptime, and operational excellence.

Qualifications

  • 2+ years of experience working in mission-critical environments (data centers, utilities, or industrial operations).
  • Foundational technical knowledge of data center electrical and mechanical infrastructure systems.
  • Proven experience following and executing SOPs, MOPs, and EOPs in high-availability environments.
  • Proficiency with monitoring tools, ticketing systems, and operational dashboards.
  • Experience in incident management, technical troubleshooting, and structured escalation.
  • Ability to interpret system telemetry, trend data, and alarm behavior to distinguish signal from noise.
  • Ability and willingness to work a permanent 12.5-hour night shift on a fixed two-week rotating pattern, including weekends and holidays, in a 24/7 operations environment.
  • Excellent time management, organizational, and communication skills.
  • Must be able to prioritize tasks and react quickly to issues.
  • Strong written communication — much of your work product is the written record of what happened and when.
  • Work is performed in a climate-controlled Command Center environment, primarily seated at a multi-monitor operator workstation.

Skills

Required:Monitoring and telemetry interpretationIncident management and escalationSOP/MOP/EOP adherenceCommunication

Benefits

  • Medical, dental, and vision insurance - 100% paid for by CoreWeave
  • Company-paid Life Insurance
  • Voluntary supplemental life insurance
  • Short and long-term disability insurance
  • Flexible Spending Account
  • Health Savings Account
  • Tuition Reimbursement
  • Ability to Participate in Employee Stock Purchase Program (ESPP)
  • Mental Wellness Benefits through Spring Health
  • Family-Forming support provided by Carrot
  • Paid Parental Leave
  • Flexible, full-service childcare support with Kinside
  • 401(k) with a generous employer match
  • Flexible PTO
  • Catered lunch each day in our office and data center locations
  • A casual work environment
  • A work culture focused on innovative disruption
Last updated Oct 7, 2026. Interested? Apply on the company site.

About CoreWeave

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